Can't send/receive emails from the the Contact US page?

[snehalrana]

We are having similar issue. Emails are received if I send it via Tools > Send Mail feature. It comes through, but not via contact us email. Neither do I receive any admin emails showing any new customer or contacts who signed on to my site. I have all the settings / Value in place as mentioned above. But no luck.

Any suggestion and help would be greatly appreciated.

Regards,
Snehal H.Rana

[snehalrana]

I found the solution to my own problem. I did the following:

1. Sign in as Administrator
2. Go to Configuration > Email Options
3. Enter smtpauth for E-Mail Transport Method
4. In Set "Contact Us" Email Dropdown List - Add the email in following format: Information<[email protected]>;

This did the trick for me.

[newmember]

I am still stuck on this problem.
When I use smtpauth I see zen-cart trying to connect to my email server on 25 to try to send an email.
When I use smtp I didn't see any traffic attempting to send an email to mail server.
Both email server and zencart are on the same network and can ping each other.
I am only using the IP address for the mail server. (my setting are above).

Interesting that I set up postfix on the zencart server to try to make it the local smtp server. Well it was interesting to see that the smtp option sent the email but the senders email address for the TO: address and the FROM: address was the subject line. In the email was the "Office only" data as well.

Does any of this look familiar?

[newmember]

Doh.
I got it.
I needed the less than and greater symbols. <[email protected]>
How did I miss that right there in front of me was the example.

Thanks all is good now.