I need help

[DarkAngel]

there are a lot of free ftp client programs out there , the popular ones are cuteftp and filezillla

if this other man--Jack-- if from your stores host then he can help you get c-panel access to your server...thank goodness he is there for you.

right now you get rest and YES there are those of us out here that help out when needed, sometimes we get paid sometimes not but we are honestly trying to help and not pilfer.

[rstevenson]

Don't let it get you down too much; things will get better.

While you're regaining control of your sites, be sure to think about your domain names. By the sounds of it he might have control over them as well. If so, there is a process for putting control of them into your hands. Ask if you need help on that front.

Rob

[Mama Bear]

The whole world is full of wonderful Zen Cart Webmasters!!! I didn't know! I let one person control me and try to destroy my life, and believed everything he said to me. But when he said I had to start paying him $500 a month for maintenance without telling me what he was going to be doing... and took the other site offline as hostage, I knew that something was wrong. I knew I had to do something about it. I have been crying for days, haven't slept and have imagined the worse.. the money I have spent down the drain.. my online businesses gone.

I even prepaid him for January.. only to have him take me off line when I said I couldn't afford $500 a month for the soaps site.
.
When I threatened to sue him, he put the site back up, but told me he was taking it back down again today. Now I am not especially enamoured with bearlights.com but I have paid for it and thought it could be fixed up easier than starting over from scratch. But finally accepted the fact that I was going to have to start all over again.

Than, I get an email from Jack at Pima Host at 3AM last night.

20 minutes later he fixed the international issue on mamabearssoaps.com There was an update http://www.zen-cart.com/forum/showthread.php?t=144992 my webmaster didn't even know about..

Jack asked me for access to what I have.. and I gave him access and went to bed.

I woke up this morning to find that Jack had been up all night.. he switched bearlights.com over to his hosting company. It is up live.. and guess what! He gave me admin access! I can now finish this site myself.

OMG I am shaking so hard I can barely type.

This man is the most incredible man I have ever run across in my life.. he has stayed up all night 3 times now to save me from my webmaster, and my own lack of knowledge, and has never charged me a cent. I don't know what to say. I have never had anyone do anything like this before for me in my entire life. More later, I need coffee and a good cry.

Jack at Pima Host is the most incredible man in the entire world!!

[Mama Bear]

How can anyone possibly express the feelings after all of this. I don't know. I slept well last night, but am still emotionally exhausted. I honestly thought I was going to be out of business a few days back. Now, I am back in business and in the middle of setting up another business.. all because I asked for help from people who cared. I am so tired of crying, but I had one more good one just from the beauty of the help I have gotten and the people that are here who have helped me. I need to say something before I start moving on.. and I just don't know to say Thank You and have it mean as much in typed letters and reflect the feeling in my heart that I have right now.. omg, here I go crying again...

OK.. it's time to stop crying and start working.. I am hopeful. For once I feel pretty confident that I can fight and move forward instead of backwards.. I am so excited! I am so happy. I am so very, very grateful.

Sue

[misty]

Pleased to hear things have turned out ok for you, and sites back to normal..Might be an idea to remove all links/banners re your previous webhost, before evil claws are sunk into some other unsuspecting zencart user...

[Mama Bear]

Pleased to hear things have turned out ok for you, and sites back to normal..Might be an idea to remove all links/banners re your previous webhost, before evil claws are sunk into some other unsuspecting zencart user...

I agree completely!! Misty, can you tell me step by step how to get his banner off the bottom of my pages thru the admin??? I will do it immediately.

Thank You!

Sue

[Mama Bear]

I looked in the banner manager and am not seeing anything but Zen cart banners...