Zen Follower
- Join Date:
- Nov 2008
- Posts:
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Error at checkout Linkpoint API
This I believe is an Issue at my host, but, once again I think I need to point them to the problem.
When a customer clicks to confirm their order (step3) the system, after a long pause, brings a page with the following error:
" 2006 MySQL server has gone away in: [select customers_email_format from zen_customers where customers_email_address= '[email protected]'] "
The email address in the error is the administrator of the website.
I found one article that deals with installing zencart: Client does not support authentication protocol requested by server
Although my installation is not new. The server recently suffered a hdisk crash and needed to be restored from backup to a new drive.
Server OS: Linux 2.6.18-164.9.1.el5 PHP Version: 5.2.11 (Zend: 2.2.0) Database: MySQL 5.0.85-community
Zen Cart 1.3.8a
Any help is appreciated Thanks,
