Pulling my hair out please help

[Daisy]

I have been trying to set up downloadable files for about 2 weeks and no matter what I do I cant get the download button to appear on the checkout page. I have uploaded the file set the attributes set the flags to the following

- Use For Display Purposes Only (NO)
- Attribute is Free When Product is Free (YES)
- Default Attribute to be Marked Selected (YES)
- Apply Discounts Used by Product Special/Sale (YES)
- Include in Base Price When Priced by Attributes (YES)
- Attribute Required for Text (NO)
- In the Downloadable products box at the bottom
- Filename: full name and extention written exactly as it was uploaded

I have set the order status to delivered yet still no download button is appearing can anyone please tell me where I am going wrong

Many thanks
Daisy

[kobra]

no matter what I do I cant get the download button to appear on the checkout page

It does not display there - after successful payment it is in the customer account

[Daisy]

sorry I was acting thick with my post...What I mean is that once payment has been made ( I have it set up to only accept paypal at the moment as that is the only payment method I want) it takes me back to my site and the info is there to download the product but there is no dowwnload button and when you go to My Account again it will say download the product but with no download button

[kobra]

Make certian that you have them setup correcyly
https://www.zen-cart.com/tutorials/index.php?article=71

[aeg225]

I've been having the exact same problem the last few days. I've been trying to use "Download MP3" as the Option Name and "URL [Download MP3]" as the Option Value to send an .mp3 file from my server, and I the Attributes Controller returns the following message: "Error Attribute Option and Option Value Do NOT Match - Attribute was not added - : TEXT".

The problem is: they Do match. And additionally, I have exactly the same result as Daisy describes. After the purchase is made, no "Download" button appears. The 'Attributes Changes for Products ID# XXX" returns "download: none".

I have checked it against products on my site that do download successfully, and I cannot see the difference in how the data is entered.

HELP! HELP!!

[Ajeh]

What is the Option Type on your Option Name?

It needs to be:
Dropdown

Radiobutton

Checkbox


It cannot be:
TEXT

ReadOnly

[Daisy]

Thank you for the helpful link Kobra, followed that step by step and now its all sorted, even realised where I had been going wrong and that was by putting the wrong file extension in on the upload !!

[Daisy]

Initially I was getting the same error message as you and that was because I had not set the option values correctly, when I had the problem I was having is that my file extension did not match that of the file I had uploaded. If you go through the link that Kobra put in his last posting you will be able to get this sorted out with no problem at all