Error 403 - Forbidden after installing

**radoslav** · 2 Feb 2011, 12:27 AM

Hi folks,

I am on linux server.
PHP Version 5.1.6
mysql 5.0.77
Zen Cart 1.3.9h

All files I have uploaded to /httpdocs

I have checked my document root path, it looks to be ok
/var/www/vhosts/lacnyprotein.sk/httpdocs

PHP 'safe_mode' is off

after successful installing I am getting 403 error - Forbidden
You don't have permission to access /index.php on this server.

on index.php as well as on /my_new_admin directory
Could you please help me somebody?
Thank you

Radoslav.

**Vger** · 2 Feb 2011, 12:32 AM

You can check your root by using this method:

1. Create a new text document on your desktop and name it cwd.php. Ignore the warning about changing the file type.

2. Put this code into it:

Code:

<?php
$p = getcwd();
echo $p;
?>

3. Upload it to the root of your domain via FTP.

4. Go to http://www.yourdomain.com/cwd.php via your browser and printed on the screen will be the full pathway to the root of your domain.

5. Write down that pathway and then delete the cwd.php file from your hosting.

Do that and report back as to whether the root you are using is the correct one.

Vger

**radoslav** · 2 Feb 2011, 12:43 AM

Hello Vger!

Thanks for your prompt reply.

I am still getting 403 error, on cwd.php also, whats going on?
lacnyprotein . sk / cwd.php

Thanks

Rado.

**Vger** · 2 Feb 2011, 12:58 AM

That's just a basic PHP file. You need to contact your hosting company, as it seems that PHP is not set up correctly on the server. You can also try uploading a basic index.html file to the root:

Code:

<html>
<head>
<title>Testing</title>
</head>
<body>
Hallo World!
</body>
</html>

If that works then at least you know it's a problem only with PHP files - but you still need to contact your hosting company.

Vger

**radoslav** · 2 Feb 2011, 01:08 AM

It doesn't matter what I upload, if I point to it on web, it is not working...
I think php is working correctly, this occured right after zc install.
Thank you

Rado.

**radoslav** · 2 Feb 2011, 01:02 PM

Hello again,

I have installed zc v1.3.8 under different domain on the same server and everything works perfectly!

Can anybody help me?
Thanks

Rado.

**Vger** · 2 Feb 2011, 01:14 PM

Can anybody help me?

Your hosting company? As I suggested they are the best people to ask.

Vger

**usr50** · 5 Feb 2011, 01:16 AM

Originally Posted by radoslav

Hello again,

I have installed zc v1.3.8 under different domain on the same server and everything works perfectly!

Can anybody help me?
Thanks

Rado.

The following worked for me.
add this line --> DirectoryIndex index.php index.html
to the .htaccess file in the root directory.
if there is no .htaccess file create one. check all site pages for access and adjust file access permissions accordingly using .htaccess at the directory level

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