Results 1 to 9 of 9
  1. #1
    Join Date
    Jul 2009
    Location
    Coffs Harbour, Australia
    Posts
    74
    Plugin Contributions
    0

    Default Flat rate shipping not working

    Hi again,

    I'm wanting to do an opening promo offering $1 shipping. I have removed all other shipping modules but the flat rate still isn't working. Doesn't matter what I do I keep having the orange light showing. Anyone have any idea's?

    URL is www.techracing.com.au

    Thanks in advance,
    Dean.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Flat rate shipping not working

    Do you have a Zone set on this shipping module?

    The yellow or orange icon means that either there is a problem -- or -- that there is a filter or Zone on the shipping module ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Jul 2009
    Location
    Coffs Harbour, Australia
    Posts
    74
    Plugin Contributions
    0

    Default Re: Flat rate shipping not working

    I just tried to complete an order on a test account and it is telling me 'Sorry, we are not shipping to your region at this time'. I am in Australia, and trying to ship to an Australian address. In the shipping module, I have it set to australia. When I remove 'Australia' from the shipping module, it goes green. What am I missing here? What do I need to change/check, and where is it?

    Oh, thankyou for your reply as well.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Flat rate shipping not working

    Check your Zone definition for Australia and make sure that you have defined it correctly as:
    Country: Australia

    Zone: All Zones
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Jul 2009
    Location
    Coffs Harbour, Australia
    Posts
    74
    Plugin Contributions
    0

    Default Re: Flat rate shipping not working

    If I go to Admin/Locations Taxes/Zones Definitions, I have Country: Australia, and Zone: All Zones.

    I am convinced that it is a Zone issue (obviously) but I don't know where or why.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Flat rate shipping not working

    You are missing the following classes, at least, from your stylesheet:
    .hiddenField {
    display: none;
    }
    .visibleField {
    display: inline;
    }
    On create account there is a place for a required State ... but on the Shipping Estimator you have no place for a State ... yet you have states defined for Australia ...

    When I create an account and make an Australia address I get a Flat rate quote ...

    I also get one for my US address ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
    Join Date
    Jul 2009
    Location
    Coffs Harbour, Australia
    Posts
    74
    Plugin Contributions
    0

    Default Re: Flat rate shipping not working

    I tried adding every state in Australia for the Zones under Australia. When I set the shipping zone in the 'Flat Rate' Module' it goes back to orange. I have no idea why. What am I missing?

    Also, how could I set up $1 flat rate shipping in Australia (if I ever get that sorted), but have my 'Aussie Post' module control shipping prices for international shipping? My 'Aussie Post' module works fine for both international and domestic shipping, but how would I set it so that if it's an Australian address, it goes through the flat shipping, but international through the Aussie Post?

  8. #8
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Flat rate shipping not working

    Anytime you add a zone to a shipping module ... the icon with be YELLOW rather than GREEN ... this means you have a ZONE set on it ... so this is normal ...

    For Australia, 1 or 7 products I am seeing
    Flat RateBest Way $1.00

    What are you wanting to see?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
    Jul 2009
    Location
    Coffs Harbour, Australia
    Posts
    74
    Plugin Contributions
    0

    Default Re: Flat rate shipping not working

    Quote Originally Posted by Ajeh View Post
    Anytime you add a zone to a shipping module For Australia, 1 or 7 products I am seeing
    Flat RateBest Way $1.00

    What are you wanting to see?
    That's what I'm wanting, but the problem is that I'm just wanting it for Australia. When I change the 'Shipping Zone' from 'None' to 'Australia' it changes the light from green to orange.


    .......hmmmm.......

    I think I just worked it out.

    I removed 'All Zones' from the 'Zone Definitions' and replaced it with the states. So now I have 8 zones under the 1 country. It seems to have done the trick. I'll test it further today and see how it goes.

    I'll reply after the testing to let you know if it is a solution.

    I have also discovered that the tax was being applied twice and since removing 'All Zones' it is now only applied once.

 

 

Similar Threads

  1. v151 Flat Rate shipping clones not working
    By tjaquatic in forum General Questions
    Replies: 4
    Last Post: 12 Mar 2013, 06:33 PM
  2. Flat rate shipping not working with zones
    By froldao in forum Built-in Shipping and Payment Modules
    Replies: 3
    Last Post: 23 Feb 2011, 01:18 PM
  3. Flat Rate & Free shipping not working? (yellow light)
    By milli in forum Customization from the Admin
    Replies: 1
    Last Post: 22 Jan 2011, 10:35 PM
  4. Shipping - Flat Rate not working HELP
    By design4dotcom in forum Built-in Shipping and Payment Modules
    Replies: 0
    Last Post: 1 Mar 2010, 09:41 PM
  5. Custom Flat Rate Module not working?
    By IllusionGuy in forum General Questions
    Replies: 1
    Last Post: 24 Nov 2008, 03:32 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg