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  1. #1
    Join Date
    Dec 2009
    Posts
    31
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    0

    Default Sorry, we are not accepting payments from your region at this time.

    I am using version 1.3.8 fresh install with no uprades, addons or customizations. I have searched and found other people's entries with the same error message, but they did not have the answer for my situation. We are not using PayPal. The cart can be viewed at https://www.keyboardconceptspiano.com/cart

    No matter which item I select or which method of shipping I select, I still receive the following error...

    Payment Method
    Sorry, we are not accepting payments from your region at this time.
    Please contact us for alternate arrangements.
    Last edited by WavMixer; 20 Jan 2010 at 11:38 PM.

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Sorry, we are not accepting payments from your region at this time.

    Go the the Modules ... Payment ...

    What Payment Modules are installed?

    Do you have any installed that are turned off? If so, these should be REMOVED by clicking on them and clicking REMOVE ...

    Do you use Sort Orders? If so, be sure that if you have 1 Payment Module set to a Sort Order that you have set ALL of the installed Payment Modules to its own, unique sort order ...

    Do you use Zones on your Payment Modules?

    If so, do you have Valid Zones for your Payment Modules?

    Check the Zone Definitions and check the Details to make sure that you have set the Zone up correctly ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  3. #3
    Join Date
    Dec 2009
    Posts
    31
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    0

    Default Re: Sorry, we are not accepting payments from your region at this time.

    The only payment module installed is Credit Card - Offline Processing. I set the zones to none and it seems to be working now. Thank you!!!

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Sorry, we are not accepting payments from your region at this time.

    You are most welcome ... thanks for the update that you had a Zone set on your Payment module that was blocking it from running ...

    Remember Zones are only needed to block or limit who may use a Payment or Shipping module ... if there are no limits then there should be no Zone ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  5. #5
    Join Date
    Dec 2009
    Posts
    31
    Plugin Contributions
    0

    Default Re: Sorry, we are not accepting payments from your region at this time.

    You did a great job helping me. I hope you enjoy your coffee and doughnut... you deserve it.

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Sorry, we are not accepting payments from your region at this time.

    Thanks you kindly ... it always helps us to burn the midnight oil with the support of our users ...

    Good luck with your cart!
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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