Results 1 to 10 of 11

Hybrid View

  1. #1
    Join Date
    Mar 2009
    Posts
    16
    Plugin Contributions
    0

    Default Changing Reply email to order confirmations

    I'm trying to figure out how to change the "from" email address on the order confirmations that are sent to admin.

    This makes it easier, when i have to "reply" to an email.

    I think I can change it in orders.php, in this area, if someone could help decipher the text, that would be great.

    Can I replace the lower bold text with the upper bold text?

    $html_msg['EMAIL_FIRST_NAME'] = $this->customer['firstname'];

    $html_msg['EMAIL_LAST_NAME'] = $this->customer['lastname'];

    // $html_msg['EMAIL_TEXT_HEADER'] = EMAIL_TEXT_HEADER;

    $html_msg['EXTRA_INFO'] = '';

    $zco_notifier->notify('NOTIFY_ORDER_INVOICE_CONTENT_READY_TO_SEND', array('zf_insert_id' => $zf_insert_id, 'text_email' => $email_order, 'html_email' => $html_msg));

    zen_mail($this->customer['firstname'] . ' ' . $this->customer['lastname'], $this->customer['email_address'], EMAIL_TEXT_SUBJECT . EMAIL_ORDER_NUMBER_SUBJECT . $zf_insert_id, $email_order, STORE_NAME, EMAIL_FROM, $html_msg, 'checkout', $this->attachArray);



    // send additional emails

    if (SEND_EXTRA_ORDER_EMAILS_TO != '') {

    $extra_info=email_collect_extra_info('','', $this->customer['firstname'] . ' ' . $this->customer['lastname'], $this->customer['email_address'], $this->customer['telephone']);

    $html_msg['EXTRA_INFO'] = $extra_info['HTML'];



    if ($GLOBALS[$_SESSION['payment']]->auth_code || $GLOBALS[$_SESSION['payment']]->transaction_id) {

    $pmt_details = 'AuthCode: ' . $GLOBALS[$_SESSION['payment']]->auth_code . ' TransID: ' . $GLOBALS[$_SESSION['payment']]->transaction_id . "\n\n";

    $email_order = $pmt_details . $email_order;

    $html_msg['EMAIL_TEXT_HEADER'] = nl2br($pmt_details) . $html_msg['EMAIL_TEXT_HEADER'];

    }



    zen_mail('', SEND_EXTRA_ORDER_EMAILS_TO, SEND_EXTRA_NEW_ORDERS_EMAILS_TO_SUBJECT . ' ' . EMAIL_TEXT_SUBJECT . EMAIL_ORDER_NUMBER_SUBJECT . $zf_insert_id,

    $email_order . $extra_info['TEXT'], STORE_NAME, EMAIL_FROM, $html_msg, 'checkout_extra', $this->attachArray);

    }

    $zco_notifier->notify('NOTIFY_ORDER_AFTER_SEND_ORDER_EMAIL');

    }



    }

    ?>

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Changing Reply email to order confirmations

    I'm trying to figure out how to change the "from" email address on the order confirmations that are sent to admin.

    This makes it easier, when i have to "reply" to an email.
    Why would you be replying to a "copy" of an order confirmation??
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Mar 2009
    Posts
    16
    Plugin Contributions
    0

    Default Re: Changing Reply email to order confirmations

    It's an easy way to ask a customer about their order, since I mainly use an email application to manage/process orders.

  4. #4
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Changing Reply email to order confirmations

    See if this might serve your requirments

    admin > customer > orders > select order > enter comments > check notify/send to customer > submit
    Zen-Venom Get Bitten

  5. #5
    Join Date
    Aug 2006
    Location
    North Carolina
    Posts
    280
    Plugin Contributions
    0

    Default Re: Changing Reply email to order confirmations

    Can I please pick up on this thread again?

    I have 4 ZenCart websites and something was changed in the first 3 so the Reply To: on the admin email shows the customer's name and email address

    In my newest website (1.3.9f), it shows the Reply to: as my email address (website owner) (back to default)

    I've looked through all the thread and old emails from Dr Byte and others and cannot locate the code change to fix this 4th site.
    This way, I just just click reply to send a reply back to the customer.

    thanks
    Jeff Michaels,
    pres of Musical Creations Ltd.

  6. #6
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
    Plugin Contributions
    9

    Default Re: Changing Reply email to order confirmations

    Quote Originally Posted by jeffmic
    I have 4 ZenCart websites and something was changed in the first 3 so the Reply To: on the admin email shows the customer's name and email address
    Use a diff tool like winmerge and compare file sets looking for what was changed
    Zen-Venom Get Bitten

 

 

Similar Threads

  1. v151 changing sent from email address for customer order confirmations
    By Cameron14 in forum Managing Customers and Orders
    Replies: 7
    Last Post: 19 Jul 2014, 01:28 AM
  2. v150 [NEW ORDER] Reply Email Address as Customer -- FIX!
    By evenangelsdie in forum Managing Customers and Orders
    Replies: 6
    Last Post: 12 Jun 2013, 09:10 PM
  3. Reply to Admin Email Order Confirmation
    By wakenine in forum General Questions
    Replies: 3
    Last Post: 15 Nov 2010, 11:37 PM
  4. change email content for order confirmations?
    By mickyoung in forum General Questions
    Replies: 1
    Last Post: 14 Nov 2008, 03:48 PM
  5. Order-confirmations email failed
    By Mikado in forum General Questions
    Replies: 3
    Last Post: 6 Jan 2008, 05:47 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg