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  1. #1
    Join Date
    Mar 2009
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    Default HELP! My checkout is not working in Firefox

    I have checkout wihtout account and whether you try to checkout with out an account or create one, it bounces you back to the sign up page. I noticed that this is ony working in firefox.

    have tried reinstalling it, I also tried regular checkout and fast and easy checkout, still the same problem. I'm wondering if it has to do with the template design?

    When I look in my admin, the account will show up, but ou cant checkout.

    Can someoen please help me with this ASAP? I need to have my site live soon.

    My website:

    www<dot>home and gift avenue<dot>com

    Thanks so much for your help.

  2. #2
    Join Date
    Nov 2007
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    Woodbine, Georgia, United States
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    Default Re: HELP! My checkout is not working in Firefox

    Cannot create account....

    Your Telephone Number must contain a minimum of 10 characters.

    Error, but no phone field exists

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  3. #3
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    Default Re: HELP! My checkout is not working in Firefox

    Thank you for pointing that out...I just noticed that. But I dont think thats causing the problem because that field is on the checkout without account page and it still wont work.

    Any suggestions?

  4. #4
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    Default Re: HELP! My checkout is not working in Firefox

    Quote Originally Posted by tinstew View Post
    Thank you for pointing that out...I just noticed that. But I dont think thats causing the problem because that field is on the checkout without account page and it still wont work.

    Any suggestions?
    You do realize that those who choose checkout w/o an account cannot login, right?

    They have no login associated with their account email. So I cannot test as I cannot create an account, no one can.

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

  5. #5
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    Default Re: HELP! My checkout is not working in Firefox

    The problem is that when you put an item into the cart and try to checkout, either if you try to create an account, or checkout without account, once you fill out the information adn try to go to the next screen, it bounces you back to the main log in page. I've never seen anything like this and it appears to only be happening in firefox, I am totally able to use both kind of checkouts in internet explorer.

  6. #6
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    Default Re: HELP! My checkout is not working in Firefox

    You know, I tested the shopping cart using the classic template in firefox and it works so it looks to be that the problem is the template...can anyone please suggest which templates im suppose to modify to resolve this??

  7. #7
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    Default Re: HELP! My checkout is not working in Firefox

    I FIXED IT!!! for anyone else who is experiencing the same issue, this is what I did:

    admin>configuration>layout settings - change split login page to false

    The issue was from the coding from the fast and easy checkout module which has given me so much headaches before.

    I swapped out the tpl_modules_create_account with the one for my template and now everything is lovely!

 

 

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