ZenCart isnt creating orders

[redditor80]

Hi all,

Installed a new copy of it and i customized it with our custom design.

I've been testing it out and zencart isnt creating any orders?

I did a live transaction and it's again, not creating any orders at all. I'm completely puzzled?


This forum is awesome, it's helped out a lot already just reading previous users questions.


Thanks!

[kobra]

Where is this?

[redditor80]

this cart


stick to the /CART/ directory only as there is another live cart into another directory on the site

[redditor80]

i should also mention we're using the alertpay module

[kobra]

i should also mention we're using the alertpay module

Try enabling the money order module and see if you get an order generated
I am not familiar with alertpay

[redditor80]

Update- it does create order with the other payment methods such as cheque/money order. The alertpay module is stopping orders being generated.

[kobra]

For other processors one must have an account setup with them and the ZenCart module is configured with an access key that is also entered at the processor account..etc

Are there configurable items in this module?

[kobra]

Might also be an issue that there is a SSL mis-match

SSL is for k2cafe while the actual site is k2incense

[redditor80]

You can figure it as follows (with my answers):


Do you want to accept alertpay payments?
TRUE

sort order of display
1

general product description
**i put in the stores name**

AlertPay Merchant Email
**email for the merchant account - works fine as you run transactions in it**

AlertPay Security Code
** i pasted the code in here from alertpay**

Payment Zone
NONE

Set Order Status
PENDING[1]

[kobra]

Most processors require communications be secure under SSL
Selecting login your install is not configured to switch to SSL or https