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  1. #1
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    Apr 2009
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    Default Changing Customer Email Address on Invoice???

    After placing an order for a customer I misspelled their email address. When I edited the correct address in "Customers" it did NOT change on the invoice! Why? Why does it allow you to edit the email address but does not change it on the invoice? Is there another place where the customers email addresses are stored?

  2. #2
    Join Date
    Jan 2004
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    Default Re: Changing Customer Email Address on Invoice???

    A snapshot of customer details is taken and stored in the order. That information is completely different from the customer's address book. For example, if the customer were to move a month after placing an order, you *still* want to know the details of the original address on the order. The fact that they moved *later* should not affect the original order data.

    If you want to change the customers' email address on the order, you'll have to hack in the raw order data in the orders table in the database, using phpMyAdmin.
    .

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  3. #3
    Join Date
    Apr 2009
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    Default Re: Changing Customer Email Address on Invoice???

    Quote Originally Posted by DrByte View Post
    A snapshot of customer details is taken and stored in the order. That information is completely different from the customer's address book. For example, if the customer were to move a month after placing an order, you *still* want to know the details of the original address on the order. The fact that they moved *later* should not affect the original order data.

    If you want to change the customers' email address on the order, you'll have to hack in the raw order data in the orders table in the database, using phpMyAdmin.
    Thanks! But in my opinion, this store sucks! I will be replacing it soon!

 

 

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