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  1. #1
    Join Date
    Jul 2007
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    172
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    Default Suddenly order emails not received

    I have a store that's been up and running for over 3 years now. I have not made any major changes in quite some time.

    Something strange started happening yesterday. Normally I receive an order email from the store along with a receipt email from authorize.net. Now, I get the order emails intermittently. Some come through, some don't. So I'm receiving receipt emails for which I have no order emails.

    Any thoughts on why this may be happening, and how I can troubleshoot? Thanks guys.

  2. #2
    Join Date
    Jun 2003
    Posts
    33,721
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    Default Re: Suddenly order emails not received

    First, ask your host if they have changed anything. Second, check to make sure you haven't been hacked.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
    Join Date
    Jul 2007
    Posts
    172
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    Default Re: Suddenly order emails not received

    How do I check to see if I've been hacked?!

 

 

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