New User CURL error on install

[graphixguy]

Again, thanks for taking the time to respond. I need to get some of those details from my client. I'll post back when I have them.

But...this is supposed to be a very simple store with only 50 or so items. Not sure of how they intend to process the payments.

Are you saying that depending upon the answers I may not even need this? Because I don't think the installation will even procede without correcting the erro.

[DrByte]

Installation will allow you to proceed even if CURL errors exist. But, if you choose to use services which require CURL, you may encounter unexpected problems.

But the answers to those questions are important.

[graphixguy]

So, lets say, hypothetically, the client only wants to put a few items up for sale and will take paypal and handle the shipping by themselves (simplest senario I can think of), I could then just ignore those errors?

[DrByte]

Connecting to PayPal requires CURL for submitting transactions. And, it connects to PayPal on a SSL URL.

If you're doing a new install, there's a standalone CURL test script you can point your hosting company to so they can see the error themselves:
http://www.your_domain.com/extras/curltest.php?paypal=1
It uses the same CURL tests as the installer does.

They'll need to update their libcurl implementation, probably requiring a recompile of PHP and OpenSSL, with CURL options enabled. But, they're the experts in that area. If your interaction with first-level or second-level support doesn't get you in touch with someone knowledgeable, escalate to 3rd-level or to the department manager.
Or move to a host who knows what they're doing.

[graphixguy]

Again...thanks so much.

I assume I was supposed to add the store directory in there after the domain name. Here's the result:

1 libcurl was built with SSL disabled, https: not supported!

Array
(
[url] => "https://api-3t.paypal.com/nvp"
[http_code] => 0
[header_size] => 0
[request_size] => 0
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0
[namelookup_time] => 0
[connect_time] => 0
[pretransfer_time] => 0
[size_upload] => 0
[size_download] => 0
[speed_download] => 0
[speed_upload] => 0
[download_content_length] => 0
[upload_content_length] => 0
[starttransfer_time] => 0
[redirect_time] => 0
)



EOF

[DrByte]

Exactly.
When it's working correctly, you'll see something that gives actual values, not zeros. Here's an example of the expected response from curltest when pointed at PayPal:

Array
(
[url] => "https://api-3t.paypal.com/nvp"
[content_type] => text/plain; charset=utf-8
[http_code] => 200
[header_size] => 153
[request_size] => 166
[filetime] => -1
[ssl_verify_result] => 19
[redirect_count] => 0
[total_time] => 0.965431
[namelookup_time] => 0.016619
[connect_time] => 0.115774
[pretransfer_time] => 0.820885
[size_upload] => 37
[size_download] => 146
[speed_download] => 151
[speed_upload] => 38
[download_content_length] => 146
[upload_content_length] => -1
[starttransfer_time] => 0.965377
[redirect_time] => 0
)


ACK=Failure&L_ERRORCODE0=81002&L_SHORTMESSAGE0=Unspecified%20Method&L_LONGMESSAG E0=Method%20Specified%20is%20not%20Supported&L_SEVERITYCODE0=ErrorEOF

[graphixguy]

Thanks again. I'll what I can occomplish with their "tech support." Otherwise, the client does have another domain hosted by godadday. I understand they're more friendly toward zen cart users.

[litepockets]

Dr. Byte,

In post #11 on this thread, you show an example of the curltest.php results. At the end of the example it shows:

ACK=Failure&L_ERRORCODE0=81002&L_SHORTMESSAGE0=Unspecified%20Method&L_LONGMESSAG E0=Method%20Specified%20is%20not%20Supported&L_SEVERITYCODE0=ErrorEOF

I am getting this error as well. Is this really normal?

My main concern is, I don't know what's causing my paypal checkout errors. In my debug logs in the cache folder I am getting arrays in my Paypal_Action_EC*.log files for ALL categories, ALL subcats, and ALL products.

Basically it spits out everything one would expect, such as the cart total, contents, etc., and then goes into the "category_tree" array. The below is a snippet of this, showing the start, then I cut out a large section and show the tail end of log. This is creating 47,398 lines total in the log...

Apr-07-2010 09:35:27
termEC-10
Redirecting to checkout_shipping - Stack: checkout_shipping
Message:
Session Data: Array
(
[securityToken] => bb52ad0e69f7a487155d4af7caa2724f
[customers_host_address] => XXX.XXX.XX.XXX.xxxx.net
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[2446] => Array
(
[qty] => 1
)

[1489] => Array
(
[qty] => 2
)

[1730] => Array
(
[qty] => 1
)

[1915] => Array
(
[qty] => 1
)

[1918] => Array
(
[qty] => 1
)

)

[total] => 175.02
[weight] => 6
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[observers] => Array
(
)

)

[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => product_info
[mode] => NONSSL
[get] => Array
(
[cPath] => 3_131
[products_id] => 10051
)

[post] => Array
(
)

)

[1] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
[token] => EC-43S45743Y0054944H
[PayerID] => 7HQYHPYEQJXDN
)

[post] => Array
(
)

)

)

[snapshot] => Array
(
[page] => product_info
[mode] => NONSSL
[get] => Array
(
[cPath] => 3_131
[products_id] => 10051
)

[post] => Array
(
)

)

[observers] => Array
(
)

)

[language] => english
[languages_id] => 1
[languages_code] => en
[check_valid] => true
[currency] => USD
[today_is] => 2010-04-07
[updateExpirations] => 1
[category_tree] => simple_categories_tree Object
(
[category_tree] => Array
(
[3] => Array
(
[name] => Anal Toys
[parent_id] => 0
[path] => Array
(
[0] => 3
)

[sub_cats] => Array
(
[0] => 130
[1] => 304
[2] => 128
[3] => 305
[4] => 131
[5] => 298
)

[sub] => has_sub
[cPath] => 3
[deepest_cats] => Array
(
[0] => 130
[1] => 304
[2] => 128
[3] => 305
[4] => 131
[5] => 298
)

)

[0] => Array
(
[sub_cats] => Array
(
[0] => 3
[1] => 58
[2] => 59
[3] => 60
[4] => 49
[5] => 61
[6] => 28
[7] => 270
[8] => 2
[9] => 50
[10] => 65
[11] => 66
[12] => 38
[13] => 67
[14] => 36
[15] => 68
[16] => 69
[17] => 34
[18] => 262
[19] => 71
[20] => 29
[21] => 72
[22] => 73
[23] => 76
[24] => 78
[25] => 54
)

[sub] => has_sub
[cPath] => 0
[deepest_cats] => Array
(
[0] => 130
[1] => 304
[2] => 128
/////////////////// Abridged///////////////////

[10650] => /acute/
[10651] => /force/
[10652] => /scout/
[10653] => /tulip/
[10654] => /magic/
[10655] => /buck/
[10656] => /rock/
[10657] => /holt/
[10658] => /spot/
[10659] => /lily/
[10660] => /iris/
[10661] => /gigi/
[10662] => /envy/
[10663] => /bulk/
[10664] => /bob/
[10665] => /sgx/
[10666] => /ace/
[10667] => /mgx/
[10668] => /nea/
[10669] => /neo/
[10670] => /yva/
)

[created_on] => 1270658125
[no_search] => Array
(
[link_alias] => Array
(
)

[link_url] => Array
(
[0] => /index/
[1] => /login/
[2] => /privacy/
[3] => /addr/
[4] => /donvillarosa16######################/
[5] => /unsubscribe/
)

)

)

[paypal_ec_payer_id] => 7HQYHPYEQJXDN
[paypal_ec_payer_info] => Array
(
[payer_id] => 7HQYHPYEQJXDN
[payer_email] => private######################
[payer_salutation] =>
[payer_gender] =>
[payer_firstname] => name
[payer_lastname] => name
[payer_business] =>
[payer_status] => verified
[ship_country_code] => PH
[ship_address_status] => Unconfirmed
[ship_phone] =>
[ship_name] => full name
[ship_street_1] => address
[ship_street_2] =>
[ship_city] => city
[ship_state] => state
[ship_postal_code] => zip
[ship_country_name] => country
)

[customer_guest_id] => 237
[paypal_ec_temp] =>
[customer_id] => 237
[customer_default_address_id] => 298
[customer_first_name] => name
[customer_country_id] => 223
[customer_zone_id] => 0
[sendto] => 298
[billto] => 298
[shipping] =>
)

=================================