PayPal Instant Payment Notification Warning‏

[huaxu22]

Since 22ed last month, our site has some paceage lost, and we couldn't find any problems.

Today we received a email from paypal. That's it below.

Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

https://www.xxx.com/ipn_main_handler.php

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.

Thank you for your prompt attention to this issue.


Thanks,

PayPal

Can someone tell me how can i solve the problem?I'll be very appreciated.

[DML73]

Today I received an email from [email protected] with this title:

PayPal Instant Payment Notification Warning‏

The email said:

Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

http://74.86.153.130/~usconver/ipn_main_handler.php

If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue.
Thanks, PayPal

When I click the link I get a "Internet Explorer cannot display the webpage" message.
Anybody who knows what this is all about?? I seems to receive payments fine, however the PayPal payment notification email recently started going to my spam inbox.

[DrByte]

It would seem you've got an invalid URL in your PayPal configuration.
http://www.zen-cart.com/wiki/index.php/PayPal

[huaxu22]

Sorry, but i can't find any useful information, or i can't understand which information is useful. How can i do?

[DrByte]

From the wiki article I mentioned:

1 Log in.
2 Click on Profile.
<snip>
6 Click on Instant Payment Notification Preferences.
7 Click on Edit.
8 Turn it on (check the box).
9 Set the URL to: http://www.myz_domain.com/MY_SHOP/ipn_main_handler.php. (The complete correct URL can be obtained from your Admin area inside the PayPal payment module's information settings.)
10 Click Save.

[Lynn Griffin]

I have got the same message three times from Paypal. Checked everything and it seems ok. Customers do get their downloadable product and payments are made correctly and show up in my account and tell me status=completed. I am still receiving this messages from paypal and after 5 warningmessages your IPN will be disabled, I was told by PP.
My ZC-store is working perfect for 2,5 years and now this? What do I do?

BTW, if I click on my url-s mentioned in the email, I get a normal page from my store, telling me "Nothing to process. Please return to home page", so the page is accessable.

What can I do?

[DrByte]

I have got the same message three times from Paypal.

Many people are getting those notices. It seems PayPal's systems are doing a fresh round of checkups and updates.
It's unclear whether the notices are actually true or whether PayPal has a bug in their notifications process.

I am still receiving this messages from paypal and after 5 warningmessages your IPN will be disabled, I was told by PP.

Yes, that's how those notices normally work.

My ZC-store is working perfect for 2,5 years and now this? What do I do?

Sorry, I can't give you a definitive answer.

if I click on my url-s mentioned in the email, I get a normal page from my store, telling me "Nothing to process. Please return to home page", so the page is accessable.

That would be the first test I would recommend.
If indeed the link works *and* you get the "Nothing to process" message, then things are probably fine.
The next test is to do an actual PayPal transaction and see whether the IPN is received properly by your store.
The next test is to login to your PayPal account and go to their IPN mgmt page and review all the IPN messages they've sent to see the status. Then sort out whatever problems you find there.
Log tickets with www.paypal.com/mts if it looks like the problem is on their end.

[DaManDan]

One of our sites who uses the PayPal module got this error and was using the similar URL.

I looked at my copy of Zen Cart and the PayPal module was saying this in it's config:

NOTE: On www.paypal.com,
set your PayPal IPN Return URL to:
http://www.domain.com/catalog/index....eckout_process

Is this correct? Will it fix it if I change this?

[DrByte]

The correct setup instructions are here: http://www.zen-cart.com/wiki/index.php/PayPal

[Lynn Griffin]

I keep getting these warning notifications and yesterday I got the message that IPN was disabled, however the store and payments are still working fine. I am really confused now, do I really need IPN?

I have contacted my host this week, but they think this a software problem and has nothing to do with them, so they can't help me either.

Anyway IPN is disabled at my PP-account and my store is up and running

What do I do? To be honest, I would like this problem to be fixed, but I am out of options.