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  1. #1
    Join Date
    Apr 2009
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    bug Discount Coupons aren't saved when creating

    Hello,

    I've read the DC FAQ, and the sticky threads in this forum but could not find a similar issue, so I am asking it here :

    I am trying to create a coupon, even the simplest one. The module is of course installed.
    When I am previewing the coupon and saving it, the admin goes back to admin home without any sign of error, but there are no coupons created, I even checked zen_coupons table and it's empty except of 2 pre-configured inactive coupons.

    Looking up the coupon in discount_coupon.html?action=lookup brings no results, of course.

    There are no errors cought in my "cache" folder, so I am kinda stomped . It's 1.3.8 on godaddy hosting.

    Thanks for any hint!

  2. #2
    Join Date
    Feb 2005
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    Lansing, Michigan USA
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    Default Re: Discount Coupons aren't saved when creating

    Do the other admin functions work properly?

    Not being able to save admin changes is one possible result of improper installation of the latest admin security patch. Make sure you uploaded the patch files to the admin folders, and not the cart folders.

  3. #3
    Join Date
    Jun 2005
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    Cumbria, UK
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    Default Re: Discount Coupons aren't saved when creating

    Quote Originally Posted by elibaba View Post
    ... on godaddy hosting.
    Often the cause of incredible frustration and heartache...
    20 years a Zencart User

  4. #4
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    Default Re: Discount Coupons aren't saved when creating

    every other cart or admin function seems to work right, and I'm pretty sure I've applied the security patches correctly.

    Is there a debug mode I can activate to get verbose output ?

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Discount Coupons aren't saved when creating

    Is it possible the new Discount Coupon is on Page 2 and you just did not notice the page numbers?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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  6. #6
    Join Date
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    Default Re: Discount Coupons aren't saved when creating

    I'm been programming too many years to allow such an error

    as I wrote previously, zen_coupons table has only 2 rows , that are there probably by default.

    "Cache" folder is empty so no PHP error is going on, apparently.

    Can I somehow insert logging to an external file in the relevant php files, to be able to debug ?

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Discount Coupons aren't saved when creating

    Get the Debug Tool from the Free Software Add Ons ... see if that reveals any problems ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  8. #8
    Join Date
    Apr 2009
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    Israel
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    Default Re: Discount Coupons aren't saved when creating

    It's freaky, but I haven't done anything except applying the debug tool contrib, as recommended by Ajeh - and suddenly everything works fine !

    so it's not only a debug, but a fixing tool too

 

 

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