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  1. #1
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    Default Re: Paypal problems and white screen...

    http://mysite/shop/ipn_main_handler.php?type=ec

    taken my website name out if you need it I will Dm you it :)
    Last edited by giantbutton; 11 Feb 2010 at 12:40 AM. Reason: extra

  2. #2
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    Default Re: Paypal problems and white screen...

    What's the debug-logging tool finding?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3
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    Default Re: Paypal problems and white screen...

    Hi

    It has done nothing it did not log anything, there has not been any log page created in the temp directory

    only log that was received is via email...

  4. #4
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    Default Re: Paypal problems and white screen...

    Do you know what is maybe causing this?

  5. #5
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    Default Re: Paypal problems and white screen...

    A blank page appears when a fatal PHP error occurs. That can happen when you edit files (typically language/template files, but not isolated to those) and introduce PHP syntax errors. It can also happen when your FTP upload process fails to fully/completely upload all files when you're uploading them to the server. Sometimes that can result in partial files, or files with no content, or even missing files. It can also happen when installing poorly-written addons or installing them to the wrong folders or haphazzardly.

    While the debug-logging-tool mentioned here: https://www.zen-cart.com/tutorials/index.php?article=82 will usually help identify PHP errors, sometimes the problem is a little more elusive, and that's usually when files are incomplete or empty on the server. Also, the logging can only happen when the folder for logging (ie the yoursite/cache/ folder in v1.3.x) is not writable by apache/php.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Paypal problems and white screen...

    Hello

    Thanks for replying again...

    I've read what you just typed but is there any way to try find out what it is or do I just have to stick with the standard Paypal and not install express? As the Standard version works on my site.

    Thank you

  7. #7
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    Default Re: Paypal problems and white screen...

    Quote Originally Posted by giantbutton View Post
    I've read what you just typed but is there any way to try find out what it is ...
    I was implying that you may have damaged PHP files on your server, and you need to audit them all to fix whatever is broken.
    http://www.zen-cart.com/wiki/index.p...Obscure_Issues
    I was also implying that maybe you're not seeing debug logs because the server can't write them due to permission problems.
    And I was also implying that maybe you have other addons installed that might be conflicting.

    I can't give you a definitive "do this to fix it" instruction because I can't replicate the problem you're describing. We would never have released the software if it was doing that to us when we wrote it and tested it.
    Thus, I'm giving you suggestions on things you can do to diagnose and fix the problem yourself, by directing you to common causes of odd behavior.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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