Hello,

I am having an issue with my contact us form. It says that my messages are successfully sent, but I am not receiving them. The messages are going to an email account hosted by hostmonster. I have checked my junk mail and made sure nothing is being filtered. I am receiving messages sent from my own Mac Mail application on my computer and I am able to send messages out, but I'm just not getting them from my contact form.

Thanks in advance for any help!

-Jill

My info:

  • I am using version 1.3.8a
  • The most recent upgrade that I did was for the USPS shipping module.
  • No addons installed.
  • Just CSS and a few small template overrides.
  • No display problems.
  • My hosting company is hostmonster.
  • I have looked in the FAQ area for answers.
  • I have searched the forum for answers (very surprised that I couldn't find anything on issues with the contact form).