USPS Shipping Not Working?

[delia]

My thought was that it is on the USPS end. I was just wondering if you have had any recent reports of USPS problems - if they had more difficulty lately. I don't always get the zip code in these reports to check that.

[Ajeh]

I get periodic updates that USPS is down ... but usually just for a couple minutes ...

Unfortunately, as of late, this has not always been universal, but rather, it has been more likely based on routing issues ...

Usually, this does get corrected quickly, if not, it is best to contact USPS and alert them to the problem and if you find it limited to some domains and not others then to let them know that as well ...

[delia]

Thanks, Linda!

(my hope is to become the zen cart master you are!)

[David Canham]

I have the newest mod install from Jan 4th and I can seem to get an accurate shipping charge,

As far as I know I have everything configured correctly

[Ajeh]

David,

Are you saying you "can" or "cannot" get quotes from USPS ...

If you cannot, what are the:
Ship From
Ship To
Order Weight

Configuration ... Shipping/Packaging settings ... on your site?

[David Canham]

The product weight is 0.3 and the shipping charges are $0.06

I configured the setting under admin/shipping/packaging

small and med 50:0
and large 10:1

zip code is
from 33710
to 33584

and the shipping is $0.35

[Ajeh]

So you are adding 50% of the weight to the shipping ...

What is your Maximum Weight set to?

[Ajeh]

I get:

United States Postal Service (1 x 0.45lbs) (Express Mail (1 - 2 days)) $13.65
United States Postal Service (1 x 0.45lbs) (First-Class Mail (2 - 5 days)) $2.41
United States Postal Service (1 x 0.45lbs) (Priority Mail (2 - 3 days)) $4.90
United States Postal Service (1 x 0.45lbs) (Parcel Post (4 - 7 days)) $4.90
United States Postal Service (1 x 0.45lbs) (Media Mail) $2.38
United States Postal Service (1 x 0.45lbs) (Bound Printed Matter) $2.33
United States Postal Service (1 x 0.45lbs) (Library) $2.26

USPS shows the .45lbs as:

available for a Package of 0 lbs 7.2 oz
mailed from SAINT PETERSBURG FL 33710 to SEFFNER FL 33584 on March 1
Express Mail® [More info about Express Mail®]
Tue, Mar 2 by 3 PM $13.65 $12.96
Express Mail® Hold For Pickup [More info about Express Mail® Hold For Pickup]
Tue, Mar 2 by 3 PM $13.65 $12.96
Priority Mail® [More info about Priority Mail®]
1 day $4.90 $4.80
Parcel Post® [More info about Parcel Post®]
2 days $4.90
Media Mail® [More info about Media Mail®]
Restrictions Apply
2 days $2.38
First-Class Mail® Package [More info about First-Class Mail® Package]
1 day $2.41

[David Canham]

Max Weight is set to 100lbs

and I don't get any of the shipping options you described.

All I get is per unit best way $0.75 for an 8oz test product

[Ajeh]

USPS cannot do a Maximum of 100lbs ... I believe the high is 70lbs that would mean that your small packages would be 70lbs plus the Small/Medium Tare and over that would use the Large Tare ...

If you use the 100lbs, then when you get over 70lbs you will not get a quote ...

Next, make sure you have the new version of USPS installed ...

Check the file on the server and check its version ...

Make sure that you did a REMOVE, INSTALL and reconfigure of the USPS shipping module ...

Then, make sure that you have called USPS or emailed and activated your account for the Production Server ...

If you are not sure, call again ...

If you have other shipping modules installed, make sure that if you are using Sort Orders that all shipping modules are using unique Sort
Orders ...

As a test, install UPS and make sure that you get quotes from them to rule out issues on contacting outside servers from your site ...