Contact us button

[daydreamer]

when you click on my contact us button you get a message saying OOPS... Sorry. It appears you have come across an incorrect URL or link . I don't know how to get this to the correct page and info Help please

[CoolCarPartsOnline]

Simple solution for typical problem.

Zen Cart URL sometimes are displayed with a zenid or sessions. When you copy the URL and hardcode it into your file you want to make sure the zenid isn't copied over otherwise you browser would render an error.

Basically you are asking the browser to display a session that has expired so it doesn't know what to to do.

Note: this problem is duplicate in multiple links on your site.

[daydreamer]

not an expert at these things. i don't understand can you explain please

[stevesh]

Those three links in your header (in navAccount, in your template) were hard-coded to the proper pages, but whomever did the coding left the zenid on the end of the path.

You'll need to find out where those links are specified, and remove this part: &zenid=xxxxxxxxxxxxxxxxxxxxxxxxxx

[daydreamer]

still can't find this.
Cheers for your help tho any more suggestions welcome
cathy

[DrByte]

Find the offending zenid value and remove it:
https://www.zen-cart.com/tutorials/index.php?article=38
https://www.zen-cart.com/tutorials/index.php?article=39