Thread: Email woes

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  1. #1
    Join Date
    Mar 2008
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    QLD - Aussie
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    Default Email woes

    I appear to be having some email problems which are inconsistent - but I hope that someone can help me.

    This is the message that I "sometimes" will receive when updating status on order .......however despite the 'warning', 1/2 the emails WILL come through


    Warning: Invalid argument supplied for foreach() in /clientdata/clients/p/a/#########.com.au/www/######/edit_orders.php on line 268

    Warning: Cannot modify header information - headers already sent by (output started at /clientdata/clients/p/a/######.com.au/www/#####/edit_orders.php:268) in /clientdata/clients/p/a/####.com.au/www/#####/includes/functions/general.php on line 21



    This is what I get from the 'send email to customer' screen in Admin:

    Error ERROR: Failed sending email to: " " with subject: "subject txt" Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

    as well as this message at the same time:

    Success Notice: Email sent to: name@a_domain.com.au (1)

    Despiite the 2 messages, no email was received


    However, I am able to send to self (administrator) from self (same email address) via 'send email to customer'

    Also received an error when processing a manual order (ie/ add customer, using '[email protected]' (as we always do) to log in and add products. Upon 'confirming order' got an error Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

    A confirmation email arrived for admin, but not for the 'customer'.

    Processed a new test account (using my personal email address - not our domain based one - was able to receive emails for the initial new order, and then from 'update status of order' (from order edit screen) - but this was successful only once - got the 'warning' as above when updating status a second, or third time. Was able to send email from 'send email to customers' successfully in this case.

    I seem to be able to send / receive emails from 'contact us' although using one of our domain based addresses isnt always successful

    I hope that this makes sense - I am just very concerned as the errors occur only sometimes, rather than each time

    many thanks & hope someone can help me out

  2. #2
    Join Date
    Mar 2008
    Location
    QLD - Aussie
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    Default Re: Email woes

    Hello - just wondering if anyone could shed some light on my 'intermittent' email problem?

    I hope that I haven't been too confusing; happy to clarify if needed


    thank you

  3. #3
    Join Date
    Nov 2007
    Location
    USA
    Posts
    889
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    Default Re: Email woes

    Check with your Host.

    Admin Control Panel > Configuration > E-mail Options > E-Mail Transport Method

    Choosing SMTPauth fixed my email delivery issues.

    Hope this helps.
    Cheers!
    v2.2.1

 

 

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