Fedex Shipping Module Error

[JC.M]

I'm having this error during checkout. I couldn't obtain fedex meter id and it says,

"No meter number was obtained, check configuration. Error 4058 : Invalid state code".

How do I fix this error?

[Quimbly]

Did you ever find out what the problem was? I'm experiencing the same thing.

The module was installed properly. I have an account with FedEx, which I entered in the module configuration.

What am I missing?

[Darla]

Anyone get an answer? Today is Sept. 2, 2010 and I'm having the same error code:
FedEx Ground
No meter number was obtained, check configuration. Error 4058 : Invalid state code

Yes I have entered a real FedEx account number in the account field.

I called FedEx. This is what they had to say about the meter number issue: The "meter number" is actually something ZenCart gins up to tell the FedEx servers that they're dealing with a ZC request. You can prompt a number being generated by typing "none" in the meter field and hitting "update" or save. Thereafter connecting to FE servers will identify both the ZC application and link the incoming file to my FE account number. They said that they used to give out a "test" meter number, but even that's been unnecessary for about 3 years.

However I set the field to "NONE" and the error still persists. Is anyone knowledgeable about this? Help.

Also FedEx said, " Inside ZC there should be a toggle for "list" and "account" rates. When you find it the one we want is "list" which will pull listed FE rates. The "account" setting will pull the negotiated rates for my account, which are discounted off the list."

I assumed he was talking about the item in the module that says, "Show List Rates? check TRUE or FALSE". I checked TRUE based on what FedEx said. What did you check?

Thanks.

[Quimbly]

I should have replied when I found out, but it was just a simple mistake. I believe I had the wrong 2-letter state code in the FedEx module configuration.

[Darla]

Wow. Thanks. I changed the State name to the correct 2 letter code and it got rid of the error code and the sale went through. I went back into the FedEx module and saw a meter number was generated. Thank you.

However the sale went through but recorded $0 for shipping costs????? Any ideas why?

[Darla]

One more observation. The Fedex Ground module light is yellow. It should be green I think? Went over each field in the module several times but it all seems correct but still the yellow light. ??

[Quimbly]

The circle will be yellow for FedEx Ground if it is disabled.
Set Enable Fedex Shipping to true.

As for the $0 shipping, maybe you need to specify shipping weights for your product/item in the product configuration.

[Darla]

Thanks again. This issue is more complicated. Both FedEx modules are set to TRUE and enabled. Shipping weights are specified for every item. Checked that both Express and Ground are exactly filled in the same (that was a spec in the README instructions). Checked supporting items like Configuration / Shipping/Packaging but still get a $0 for shipping costs. And the yellow dots persist for the modules.

I'll keep looking.

[Ajeh]

Check your settings in the Configuration ... Shipping/Packaging ... and see what your Maximum Weight is set to ...

What are your Tare settings?

What weight are you trying to ship?

What is your Ship From Address?

What is your Ship To Address?

If you edit the Modules ... Shipping ... and edit FedEx and change the setting for:
Your Fedex Meter ID: NONE

I know you posted you tried this before, but try changing it to NONE again on the Your Fedex Meter ID ...

And make sure that your Zone is set to: NONE

NOTE: Check that you are set for the Production server and not the Test server

[Darla]

Thanks. I changed the ZONE to NONE and the green light came on. Yeah! But the $0 shipping costs persisted.

Changed the SHOW LIST RATES to TRUE and the shipping prices filled in. Yeah! FedEx had told me to set to FALSE but that clearly does not work.

I'll continue to test to make sure the shipping prices calculate correctly.

Thanks again.

In the FedEx module I had to change the TAX CLASS to NONE as the tax was being calculated based on the shipping costs alone. Now am looking for a way to have the sales tax calculated based solely on the item price. Have selected TAX CLASS: Taxable Goods in the Product/Categories but still tax is $0. Any thoughts?