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  1. #1
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    help question Urgent help needed - server not loading index.php unless typed in directly

    i get the following message when i click home on my live site

    Forbidden

    You don't have permission to access /odinsminiatureshop/ on this server.

    the web browser displays
    http://www.odinsminiatures.com/odinsminiatureshop/

    and it should have index.php at the end

    Can someone help me out and tell me what file i need to edit and where to add index.php please.
    As customers cannot return to my homepage without pressing back they just get forbidden message.

    thanks

    michelle

  2. #2
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    Default Re: Urgent help needed - server not loading index.php unless typed in directly

    Your site's acting as though there's another index file in your root directory which is interfering with the index.php

    Check your odinsminiatures.com/odinsminiatureshop/ folder for any other files called index.htm or index.html or index.xxx There should only be one index file in there.

  3. #3
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    Default Re: Urgent help needed - server not loading index.php unless typed in directly

    firstly thankyou for helping me.

    Ok i looked in the file you said
    and in the odinsminiatureshop file there was no index.html at all, but i found one in each if the folowing folders

    editors
    email
    extras
    images
    media
    includes
    includes/loaders
    includes/cartactions
    public
    downloads
    docs

    should these be there or should i delete them all.

    Michelle

  4. #4
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    Default Re: Urgent help needed - server not loading index.php unless typed in directly

    Quote Originally Posted by michelleodin View Post
    should these be there or should i delete them all.
    They should all be there.

    Regards,
    Christian.

  5. #5
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    Default Re: Urgent help needed - server not loading index.php unless typed in directly

    Thank you for replying, the page was working ok so i think the permissions are set ok with my provider, but im just a learner at this stuff so im just trying a restore from a backup i made in December hopefully that will work.
    If not i might have to do the site again from scratch, as its so annoying when a visitor to the site cannot navigate ok.

    Regards
    Michelle

  6. #6
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    Default Re: Urgent help needed - server not loading index.php unless typed in directly

    The file reads odinsminiatureshop/

    but it should say odinsminiatureshop/index.php
    the index.php is missing from the end
    i just wondered what file i would need to alter and how to do it.

    The page loaded ok before but i cant remember if it stopped working after doing some mods on the site.

    michelle

  7. #7
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    Default Re: Urgent help needed - server not loading index.php unless typed in directly

    Quote Originally Posted by michelleodin View Post
    Can someone help me out and tell me what file i need to edit and where to add index.php please.
    As customers cannot return to my homepage without pressing back they just get forbidden message.
    It looks like your site is not set to automatically load the index.php file if a directory index is requested. Probably the simplest thing to do is to raise a support ticket with your hosting company and ask them to set index.php to auto load on directory index.

    Regards,
    Christian.

 

 

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