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  1. #1
    Join Date
    May 2007
    Location
    Surrey, BC, Canada
    Posts
    11
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    0

    Default Re: Data Base errors: DB_ERROR_NOT_CONNECTED

    Thanks for the information.

    I have turned on the Page Parse time option and it is working. The situation does not happen all the time, but regularly. The Page Parse Times do not show in the Admin section (do they?) This is where it effects me the most. Proceesing orders when I'm switching between the main order list and the individual customer edit order pages.

    I have sent an inquiry to my Host Server but they always check the site when it's no happening and give me a stock answer like it is an application issue, not the server.

  2. #2
    Join Date
    May 2007
    Location
    Surrey, BC, Canada
    Posts
    11
    Plugin Contributions
    0

    Default Re: Data Base errors: DB_ERROR_NOT_CONNECTED

    Correction: I see the Page Parse Times are now showing on the admin pages. Still need to speed up loading times when site is busy.
    I have GZip Compression on and images are all small. However, the store does have close to 500 products.
    http://www.scor-pal.com/magnolia/store2/

  3. #3
    Join Date
    Apr 2007
    Location
    Herts. UK
    Posts
    890
    Plugin Contributions
    4

    Default Re: Data Base errors: DB_ERROR_NOT_CONNECTED

    The number of database queries being executed does not seem excessive, at least for a Zen Cart site. Most of the time the query time is less than a second but sometimes it is going to 17 seconds or more and once it went to over 120 seconds. This would suggest to me that the problem lies with the database server not your site.

    Right now your site is down with a database connection problem error.

    If you have raised the issue with your host and they are not helpful then change host. There is a list of certified Zen Cart hosts here...
    http://www.zen-cart.com/index.php?ma...es&pages_id=10

    Regards,
    Christian.

 

 

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