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  1. #1
    Join Date
    Jun 2009
    Posts
    7
    Plugin Contributions
    0

    Default Forgotten Password, doesnt send a temp password.

    Hi There,

    Seem to be having an issue with the forgotten password.
    The link to the page works, it asks for the email and does send the actual email.

    The problem is, is that the password is not being sent, here is the body of the email that we receive.

    EMAIL_PASSWORD_REMINDER_BODY
    This email address was given to us by you or by one of our customers. If you
    feel that you have received this email in error, please send an email to
    [email protected]
    This email is sent in accordance with the US CAN-SPAM Law in effect
    01/01/2004. Removal requests can be sent to this address and will be honored
    and respected.

    Can someone make any suggestions, as the customer cannot login, and I cannot find a simple solution to reset customers passwords.

    Thank you,

    Arthur

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Forgotten Password, doesnt send a temp password.

    Try #2 here first:

    https://www.zen-cart.com/tutorials/index.php?article=2

    Once you're in, it sounds like one of your define pages is corrupt or missing.

    (That's defined in includes/languages/english/password_forgotten.php )

  3. #3
    Join Date
    Jun 2009
    Posts
    7
    Plugin Contributions
    0

    Default Re: Forgotten Password, doesnt send a temp password.

    Thanks Steve,

    The problem was the password_forgotten.php was missing some pieces, as soon as I copied a backup copy it sent a temporary password to my email.

    Thank you very much for your help.

    Quote Originally Posted by stevesh View Post
    Try #2 here first:

    https://www.zen-cart.com/tutorials/index.php?article=2

    Once you're in, it sounds like one of your define pages is corrupt or missing.

    (That's defined in includes/languages/english/password_forgotten.php )

 

 

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