Server switch, can't access site.

[OKSoda]

v 1.3.8
I did search for the topic but nothing really stood out.

So I changed hosting companies, and followed the instructions here - http://www.zen-cart.com/wiki/index.p...Switch_Servers No matter what I do I keep getting this page - http://67.199.83.174/zencart/ I'm about to break down and add all our products again which would take hours. Any ideas? Sorry if I missed something obvious, or if this is a repost I didn't manage to find. Thanks.

[frank18]

Firstly REMOVE the zc_install folder from your site - anyone clicking on your link above could do some serious damage!

Have you checked your /includes/configure.php and made sure your defines are pointing into the right direction - including Db access details etc ?

also look at https://www.zen-cart.com/tutorials/i...hp?article=100

[stevesh]

Usually, that page means exactly what it says -your /includes/configure.php and/or /admin/includes/configure.php file contains invalid path information and/or invalid database-connection information

Please post the contents of the two files mentioned (without user or password info) and the URL of your site.

[OKSoda]

I deleted the install folder. Thanks for the help so far. Here's the code.

<?php
/**
* @package Configuration Settings circa 1.3.8
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// Main webserver: eg-http://www.your_domain.com -
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*
* If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
*/
define('HTTP_SERVER', 'http://www.jackiem.com.au');
define('HTTPS_SERVER', 'https://www.jackiem.com.au');
define('HTTP_CATALOG_SERVER', 'http://www.jackiem.com.au');
define('HTTPS_CATALOG_SERVER', 'https://www.jackiem.com.au');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/zencart/admin/');
define('DIR_WS_CATALOG', '/zencart/');
define('DIR_WS_HTTPS_ADMIN', '/zencart/admin/');
define('DIR_WS_HTTPS_CATALOG', '/zencart/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/admin/');
define('DIR_FS_CATALOG', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'MySQLC4.webcontrolcenter.com');
define('DB_SERVER_USERNAME', 'xxxxxxxxxxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxxxxxxxx');
define('DB_DATABASE', 'jackiem');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/cache');

// EOF

And from the admin/includes

<?php
/**
* @package Configuration Settings circa 1.3.8
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// Main webserver: eg-http://www.your_domain.com -
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*
* If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
*/
define('HTTP_SERVER', 'http://www.jackiem.com.au');
define('HTTPS_SERVER', 'https://www.jackiem.com.au');
define('HTTP_CATALOG_SERVER', 'http://www.jackiem.com.au');
define('HTTPS_CATALOG_SERVER', 'https://www.jackiem.com.au');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/zencart/admin/');
define('DIR_WS_CATALOG', '/zencart/');
define('DIR_WS_HTTPS_ADMIN', '/zencart/admin/');
define('DIR_WS_HTTPS_CATALOG', '/zencart/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/admin/');
define('DIR_FS_CATALOG', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'MySQLC4.webcontrolcenter.com');
define('DB_SERVER_USERNAME', 'xxxxxxxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxxx');
define('DB_DATABASE', 'jackiem');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/cache');

// EOF

[OKSoda]

Another question. Would different versions of mysql cause this? Thanks.

[frank18]

Your DB prefix seems to be missing

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'MySQLC4.webcontrolcenter.com');
define('DB_SERVER_USERNAME', 'xxxxxxxxxxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxxxxxxxx');

If you can access your phpMyAdmin then check the prefix of your Zen Cart database and change the red line above in both files.

As an example, mine looks like this:

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_');
define('DB_SERVER', 'localhost');

If you can not access your phpMyAdmin or you don't know how to access it you will need to check with your hosting company.

[barco57]

are these path correct for the new server or are they the ones from the old server?

define('DIR_FS_ADMIN', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/admin/');
define('DIR_FS_CATALOG', '/clientdata/clients/j/a/jackiem.com.au/www/zencart/');

you posted the admin/includes/configure.php twice

[vincent27]

i am new to this forums i need you help .
i accept british currency but my merchant service takes only USD, how can customer pay in British pounds and epuilant currency is charged in USD. i called coulple of merchant services but all of them accept USD only all i want is that my customer see GBP and eualiant usd is charged on his or her credit card.

thanks





QUOTE=OKSoda;853347]v 1.3.8
I did search for the topic but nothing really stood out.

So I changed hosting companies, and followed the instructions here - http://www.zen-cart.com/wiki/index.p...Switch_Servers No matter what I do I keep getting this page - http://67.199.83.174/zencart/ I'm about to break down and add all our products again which would take hours. Any ideas? Sorry if I missed something obvious, or if this is a repost I didn't manage to find. Thanks.[/QUOTE]