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  1. #1
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    Default Help With Categories!!

    Hi everyone. I have been trying to find a solution to this but haven't had any luck at all so hoping someone can tell me what I could be missing.

    We have a category with a number of subcategories. When you click on the on the main category link it should show all the products in the subcategories but now only shows what's on specials. We recently installed some patches so this is what may have caused it but I don't know how to fix it.

    Our site is HERE. The category that is having a problem is "Green Mountain Coffee K-Cups".

  2. #2
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    Default Re: Help With Categories!!

    When you click on the on the main category link it should show all the products in the subcategories
    It should actually show All the subcategories under it BUT you are not even getting that

    Check your setting for
    admin > config > layout settings > Categories - Always Open to Show SubCategories
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  3. #3
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    Default Re: Help With Categories!!

    Also check the last setting in Admin - Configuration - Product Listing

  4. #4
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    Default Re: Help With Categories!!

    Hey Kobra... not sure what you mean, I can see the subcategories under it... hope there isn't something different on my computer from others.... I checked the setting you mentioned and it is set to 1(on).

    Steve, I checked yours too, but that is not the issue we are having I don't think.

    It's like if you click on one of the subcategories, it shows all the products for that subcategory. It use to do that for the main category link. If you clicked on it, it would show every product in the subcategory.

    Do either of you think something has gone weird with our database??

    Thanks!!

  5. #5
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    Default Re: Help With Categories!!

    Do either of you think something has gone weird with our database??
    No but I do suspect that there has been a file modification for this by you or a module you have installed

    Why??
    Viewing your source there is this that is not default
    Code:
    <!--// bof: chcategories //-->
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  6. #6
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    Default Re: Help With Categories!!

    Oh Hmm... Thanks Kobra.... I wonder if that has to do with the patches we recently installed.

    I don't know what file that is in either. I tried to do a search for it with the Developer Tool Kit but it isn't bringing up anything. I guess I should just remove it...

  7. #7
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    Default Re: Help With Categories!!

    Try viewing your page source
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  8. #8
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    Default Re: Help With Categories!!

    I see what you mean when viewing the page source... but I would need to remove or rename the Zen Cart file that is calling the "chcategory" div.... but I can't find which file is using it.

    I do a search for "chcategory" but nothing in the search is returned.

  9. #9
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    Default Re: Help With Categories!!

    It would seem that using the Developers Tool Kit to search for 'chcategory' would have to return a file.

    I think the file you're loking for might be includes/templates/template_default/common/tpl_box_default_left.php
    Last edited by stevesh; 9 Mar 2010 at 10:14 PM.

  10. #10
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    Default Re: Help With Categories!!

    Also, you can try awitching to the classic template and see what displays....

    Some file modification is making that one cat open to the subcats as default they would all be closed until selected
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