Results 1 to 6 of 6

Hybrid View

  1. #1
    Join Date
    Dec 2007
    Location
    Belfast, N.Ireland
    Posts
    96
    Plugin Contributions
    0

    Default PayPal Set up problem

    Hi

    I am trying to set up PayPal on my ZenCart and get this message when I click on the Checkout using PayPal button that appears on my shopping cart:

    We are sorry for the inconvenience. The PayPal account authentication settings are not yet set up, or the API security information is incorrect. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002) 10002 Security error - Security header is not valid
    Some details:
    I haven't check out anything yet through the cart, it's - still under construction.
    Zen Cart 1.3.8a
    Database Patch Level: 1.3.8
    I have just set up the Business PayPal account.
    PayPal for website payments standard and express - not pro
    I thought I had done all the bits right but obviously not, but have gotten my Credential API Signature details, IPN URL & return URL, Payment Data token and have ensured that Business ID field in the PayPal set up on the cart is exactly the PayPal e-mail address.


    Any ideas what I have gotten wrong?

    EDIT: I just put it into debug mode and have a bunch of e-mails with 'stuff' in them that don't mean much to me. Though this appears to be important "10002 Security error - Security header is not valid " whatever that means.
    Last edited by ardhill; 15 Mar 2010 at 07:04 PM. Reason: Adding information

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: PayPal Set up problem

    10002 means that your API credentials are invalid.

    Sometimes people think they need to use "sandbox" server instead of "live", but they fail to get sandbox API credentials instead for that purpose, which requires all the trouble of setting up sandbox account profiles, users, vendors, etc. So, don't use sandbox. Just use "live", and then you can use your API Signature credentials obtained from your live paypal account: http://www.zen-cart.com/getpaypal

    https://www.zen-cart.com/tutorials/i...hp?article=319
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: PayPal Set up problem

    Quote Originally Posted by ardhill View Post
    PayPal for website payments standard and express - not pro
    DO NOT use *both* standard and express at the same time. If you do, then customers will see PayPal listed twice on the payment options page, and get confused. And, confusion results in abandoned carts.
    If you're using Express, then remove Standard.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
    Join Date
    Dec 2007
    Location
    Belfast, N.Ireland
    Posts
    96
    Plugin Contributions
    0

    Default Re: PayPal Set up problem

    Quote Originally Posted by DrByte View Post
    Sometimes people think they need to use "sandbox" server instead of "live", but they fail to get sandbox API credentials
    Many thanks DrByte, that was the problem.

    Quote Originally Posted by DrByte View Post
    DO NOT use *both* standard and express at the same time.
    The standard seemed to install itself when I installed the express option on ZenCart - I think? Anyway I have now turned off the standard, though I didn't see 2 buttons, just the one.
    I assume there aren't too many problems with setting up PayPal and Zen i.e. now I have turned off sandbox, it will just work right? My Express setting in Zen are:

    Enable this Payment Module
    True

    Sort order of display.
    50

    Payment Zone
    --none--

    Set Order Status
    Processing [2]

    Set Unpaid Order Status
    Pending [1]

    Set Refund Order Status
    Pending [1]

    Express Checkout: Require Confirmed Address
    No

    Express Checkout: Select Cheapest Shipping Automatically
    No

    Express Checkout: Skip Payment Page
    Yes

    Express Checkout: Automatic Account Creation
    No

    Payment Action
    Final Sale

    Transaction Currency
    Only GBP

    PayPal Page Style
    Primary

    API Signature -- Username
    payments_api1.MyDomainName.co.uk

    API Signature -- Password
    ****************

    API Signature -- Signature Code
    xxxxxxxxxxxxx Real code not displayed xxxxxxxxxxxxxxxxxxx

    PayPal Mode
    PayPal

    Live or Sandbox
    live

    Debug Mode
    Off
    Can I just check my understanding of those two variants please:

    Express: When I am using the Zen Shopping cart, and just want people to be able to choose PayPal as one on the payment options.

    Standard: When i want to use PayPal as my sole payment option.

  5. #5
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: PayPal Set up problem

    Quote Originally Posted by ardhill View Post
    Can I just check my understanding of those two variants please:

    Express: When I am using the Zen Shopping cart, and just want people to be able to choose PayPal as one on the payment options.

    Standard: When i want to use PayPal as my sole payment option.
    No.

    Standard is PayPal's OLD archaic method of bolting on paypal handling to an ecommerce store without properly integrating it into its functionality. It was designed to merely add paypal to static html pages, but has been crudely adapted to work on database-driven sites. It works, but is NOT recommended.

    Express is the newer more contemporary way to accept payments, and allows transactions to complete inline while the customer is present at your store, thus resulting in immediate activation of the customer's order.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
    Join Date
    Dec 2007
    Location
    Belfast, N.Ireland
    Posts
    96
    Plugin Contributions
    0

    Default Re: PayPal Set up problem

    Quote Originally Posted by DrByte View Post
    No.

    Standard is PayPal's OLD archaic method ...
    Thanks for the clarity.

 

 

Similar Threads

  1. PayPal Express Set up
    By StevenUK in forum PayPal Express Checkout support
    Replies: 2
    Last Post: 16 Dec 2015, 04:21 PM
  2. PayPal set up
    By sbaycards in forum Built-in Shipping and Payment Modules
    Replies: 4
    Last Post: 13 Jun 2011, 10:47 PM
  3. problem in set up of "Paypal Website Payments"
    By jenny_lisa1 in forum Basic Configuration
    Replies: 3
    Last Post: 10 Apr 2008, 05:32 AM
  4. How do I set up PayPal ?
    By Xanfar in forum PayPal Express Checkout support
    Replies: 2
    Last Post: 15 May 2007, 06:44 PM
  5. How do I set up PayPal ?
    By Xanfar in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 15 May 2007, 06:44 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg