Hanging after license confirmation - zc_install

[bseller]

I am running the Zen Cart Setup v1.3.8a and it hangs after accepting the license agreement. I don't get any error messages, I just get a blank page on the browser after it times out.

I have:

• checked permissions on all my files and directories
• check that my configure.php files are present in admin and include directories
• tried IE8 and Chrome browsers
• check every FAQ and formum I could find for resolution information

I am still stuck. My stack is:

Windows 7
Apache 2.2
PHP 5.3.2
mySQL 5.1 (although I don't think that matters because I have not gotten that far)

I would be grateful for any assistance. Thanks in advance.

[DrByte]

Please install the PHP 5.3 patch for v1.3.8a which is posted in the News & Announcements area of the forum.

[bseller]

Thanks for your response. I installed the files as suggested but it is still hanging. The browser spins for 20 or so seconds after I hit the submit button on the license page then I get a blank page. The URL in the browser address bar is:

http://localhost/zencart/zc_install/...n_page=inspect

Thanks again for the help.

[Kim]

You are trying to install on your PC?

[bseller]

Yes, I am trying to put together a development environment to test out ZenCart.

[Kim]

Sounds like you haven't got your Apache/php/mysql stack installed properly.

[bseller]

That is quite possible. I did not see anything very specific in the installation instructions regarding mysql. I have it installed on my system; what else needs to be configured prior to running zc_install?

mysql is running.

[DrByte]

Zen Cart installation assumes you have a fully working webserver set up according to traditional webserver A/M/P stack configurations.

Many people who elect to set up a local webserver for testing opt for XAMPP, which is a prebundled A/M/P stack that works on Windows and Linux and Mac machines. It's suitable for newbies just getting started who know nothing about configuring a webserver and don't care to study the inner intricacies of doing so. A live site should NEVER be run off such a bundled stack, but it is fine for use as a test area on your local computer.
If you're one of the few who wants to study the inner depths of learning how to set up a webserver with traditional configurations, I recommend you start your learning curve at a place like webhostingtalk.com

Meanwhile, the timeout after the license screen is happening while the Zen Cart installer is attempting to inspect your system for possible problems. You might look at the zcinstallXXXXX.log file in your /cache/ folder to see if it offers any hints about what it was able to find vs where it aborted and croaked with a blank screen.

[bseller]

Thanks for everyone's help. This was a super esoteric Windows issue... Here is what was very helpful and hopefully others can benefit.

The php error log. php-errors.log located in /Windows/temp. This indicated I had problems with mysql_connect() - (this forum directed me to MySql stack issues)

I found good documentation and more importantly user comments at http://us.php.net/function.mysql-connect. You have to read lots of stuff to get what you need.

After lots of trial and error, I updated /etc/hosts to include:
127.0.0.1 localhost

This was the actual fix! Windows 7 is not a real programming environment as I am learning and has issues. Bummer it took 8 hours and lots of head bashing.

Thanks again for everyone's help.