Cannot Add Categories

[mykrix]

HI

I am adding the categories in the the Admin. But when I save it no category appears.

It takes me back to the home page instead of Categories page.

I do not know what am I missing?

regards
Aditya

[mykrix]

I have changed the following parameters

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'true');
define('ENABLE_SSL_ADMIN', 'true');

Then I am getting the following errors

Secure Connection Failed













An error occurred during a connection to mykrix.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

* The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

* Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.


Please help.

thanks
Aditya

[mykrix]

I do not know what's happening. Do we have to have the SSL for Admin section.

With SSL it is not going anywhere?

[RodG]

HI

I am adding the categories in the the Admin. But when I save it no category appears.

It takes me back to the home page instead of Categories page.

I do not know what am I missing?

regards
Aditya

This is often caused by a mis-installation of the security patches.

Have you applied these patches yet?

[RodG]

SSL received a record that exceeded the maximum permissible length.
(Error code: ssl_error_rx_record_too_long)

Often caused when trying to use SSL on a site that hasn't been configured for it. You usually need to work with your webhost to set this up correctly.

[RodG]

Do we have to have the SSL for Admin section.

No.

Unless you have set up SSL support with your webhost you should disable SSL for zencart.

SSL is highly recommended though, but it is best to get basic functionality working first.

[mykrix]

I haven't applied any patches yet.What patches do we need to apply to make this work.....

[mykrix]

I am reproducing some of the steps here:

1. I am going to /admin URL
2. I am entering my credentials
3. I am able to loginto the Admin area
4. I click 'New Category'
5. I click save
6. New category is not created and I am redirected back the home admin screen.

This is critical for me to resolve. Please help.

[RodG]

I haven't applied any patches yet.What patches do we need to apply to make this work.....

You shouldn't need to apply any patches to make zencart work (unless your webhost uses PHP5.3, but that produces different symptoms what you describe).

The reason I mentioned the patches is because incorrectly applied they will produce the problem that you are describing. If you haven't applied them yet then your problem has a different cause.

Cheers
Rod

[kobra]

What ver of ZenCart?
Type of server - win or 'nix?
What ver of php?
What ver of mysql?

Where is your site?