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  1. #1
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    Default Installing Zen-Cart on Add-On Domain

    Hello,

    Im installing a new zen-cart on an add-on domain but cant seem to get it to work.
    I have the add-on domain folder in the root of the main account. Uploaded all the files in this folder but im getting a "HTTP 404 Not Found" when going to www.addondomain.com/zc_install...
    Any help please...

    Thanks

  2. #2
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    Default Re: Installing Zen-Cart on Add-On Domain

    Is the add-on domain registered? Does it point to your host's name servers?
    20 years a Zencart User

  3. #3
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    Default Re: Installing Zen-Cart on Add-On Domain

    Yes. Domain is registered and pointed the nameservers to the same nameservers of the main account about 4 days ago. Most guides on the net says to wait at least 48 but it has been way over that now so im not really sure what's wrong...
    Are add-on domains supposed to work right away or are there other things to be done?

  4. #4
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    Default Re: Installing Zen-Cart on Add-On Domain

    Installing on an add-on or subdomain shouldn't be an issue. It should work the same as if it had been installed in the root.
    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

  5. #5
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    Default Re: Installing Zen-Cart on Add-On Domain

    What happens if you put a plain index.html file in the directory? A "mock" home page... ?
    20 years a Zencart User

  6. #6
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    Default Re: Installing Zen-Cart on Add-On Domain

    @afo...That's what I thought but it shows 404 Not Found. Do I have to do anything in Cpanel?

    @schoolboy...Nothing happens. Same 404 Not Found.

  7. #7
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    Default Re: Installing Zen-Cart on Add-On Domain

    4 days to propogate seems a long time... Ask your host to investigate.

    What if you do a tracert on the domain name?

    Do you know how to do a tracert ?
    20 years a Zencart User

  8. #8
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    Default Re: Installing Zen-Cart on Add-On Domain

    Im talking with them now and they're saying that some files/folders are missing. What files/folders are supposed to be there when you create an add-on domain? Mine only had cgi-bin and ftpquota.

    I did a tracert but im not too sure what is supposed to be there.

  9. #9
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    Default Re: Installing Zen-Cart on Add-On Domain

    Thanks for all the help.
    It's working now. It seems that the htacess on the main account was blocking the addon domain.

  10. #10
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    Default Re: Installing Zen-Cart on Add-On Domain

    I was about to post this htaccess as a potential issue! However, seems like you go there first.
    20 years a Zencart User

 

 

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