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  1. #1
    Join Date
    Mar 2010
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    Default Wrong order status!

    Hi all,

    I'm getting a wierd error when customers buy from my site. I have added a few new order status via the localization menu, and now, despite having 'processing' marked as the default order status, whenever a customer now buys something, its marking it with another order status (in this case shipped).

    Any ideas ?

  2. #2
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Wrong order status!

    The order's status is set to whatever order-status setting is set on the payment module used to pay for the order.

    So, go to Admin->Modules->Payment, and make sure the status on each active module is set to an appropriate setting.
    .

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  3. #3
    Join Date
    Mar 2010
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    0

    Default Re: Wrong order status!

    Its very misleading to have a default order status under the localization menu, when its infact set as part of the payment system, but thanks for the heads up. got it working now.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: Wrong order status!

    The "default" order status is one of the options which you can set individual payment modules to use. But each module can be set to override that for the unique needs of each one. A default is what's used if no other overriding preference is selected. Hence the ability to change each module individually.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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