Intermittent problem with download attributes

[marybeshaw]

Thanks so much for looking at this!

Yes, all of these products have green dots next to their filenames in the Attributes Controller.

Yes, all of these products have entries in the products_attributes_download table for their zip files.

Yes, the download attributes are selected in the store. I've made them hidden fields, so they are always selected no matter what.

[Ajeh]

You might check the custom code then to see if there is something with the hidden fields causing the conflict ...

So far I cannot reproduce the issue and this has not been something reported as an issue ... except when downloads are not automatically marked on the product and customers can forget to pick one ...

[marybeshaw]

Thanks for the tips! Now that you say it, I remember that I put up a "cookie cart / keep cart" add-on earlier this week. The items must not be attaching their attributes when being restored from the cookie.

I've turned it off and will fix the bug before turning it on again.

You really helped a lot! I never would have figured out on my own that add-on would have such a weird side effect.

Mary

[Ajeh]

Not a problem ... thanks for the update that you think it's you ...