Quote Originally Posted by modwerx View Post
https://www.zen-cart.com/tutorials/i...hp?article=103

this is the one for backing up the DB that i used.
I can't see anything in this tutorial that would shed any light on the problem, so a couple more questions are in order.

Firstly, the tutorial mentioned gives details on how to backup and restore the DB. Could you please confirm that the problems arise only after doing a backup rather than after a restore.

Secondly, when you perform the backup, can the backup file be found on your local computer (PC) ok? Is this file readable? (can it be unzipped without error)

Are there any other clues that may be relevant? (EG: Error or warning messages during the backup process)

Cheers
Rod