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  1. #1
    Join Date
    Mar 2010
    Location
    Newyork
    Posts
    3
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    Default The payment is not coming through

    Hi, everyone, nicing meeting you guys. I am using paypal. All seems good. But when the customer pays with credit card, it shows "pending", and the money is not coming through to the paypal account. Can anybody tell me is this normal or not?
    Will the money eventually come through?

    Thanks

    My website is: www.the-discount-king.com

    I will give special discount for anybody from this forum.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: The payment is not coming through

    That "pending" order is most likely NOT paid by PayPal at all, because you've got the wrong modules enabled.

    1. Go to Admin->modules->Payment. Click on "Credit Card - Offline Processing", and click "Remove", since you're not actually intending to collect credit card numbers for processing by hand.

    2. If you're using "PayPal Website Payments Standard", click Remove on it as well, and install the Express Checkout module instead. Setup instructions here: www.zen-cart.com/getpaypal
    .

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