I'm using Zen 1.3 and I've got download products only. My orders aren't going to processed on free items after they've gone through the check out with the Zen card. What am I missing?
Thanks :)
Thread: Orders not going to processed
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14 Apr 2010, 09:21 PM #1
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Orders not going to processed
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14 Apr 2010, 09:23 PM #2
Sensei
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Re: Orders not going to processed
Go to Admin->Customers->Orders
Column 1 is the order number
Column 2 is the payment / shipping modules used on that order. What is that showing?
A few columns over is the order Status. What's listed there?.
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14 Apr 2010, 11:12 PM #3
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Re: Orders not going to processed
It is showing freecharger free. It also shows free shipping.
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14 Apr 2010, 11:17 PM #4
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Re: Orders not going to processed
And what's showing in the order status column a couple columns to the right beside the customer name?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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14 Apr 2010, 11:39 PM #5
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Re: Orders not going to processed
Pending.
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15 Apr 2010, 02:03 AM #6
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Re: Orders not going to processed
Now if you go to Admin->Modules->Payment, and click on FreeCharger, what's the status that module is programmed to use for new orders placed when using it?
If it's not set to Processing, then that's why your orders are not being set to Processing..
Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
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15 Apr 2010, 03:41 AM #7
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Re: Orders not going to processed
Thanks I switched it to delivered and it worked like a charm
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