Quote Originally Posted by DrByte View Post
1. If the image is referenced in the template, then it's being called. Whether you've got something on your server blocking its access from your email client is yet another matter.
It is indeed referenced in the template. No conditions or anything around it. File exists, and is visible by pathname in a browser. The file email_template_welcome.html also references a variable $EMAIL_GREETING for which I can't find a define. I'm starting to wonder if this file is even being invoked at all. Is it possible that the welcome email is being generated by another means?