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  1. #1
    Join Date
    Apr 2010
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    email error Confirmation email not sent when moneyorder order is placed

    Hi - I have searched but have not found the answer to this question. Brand new to ZC. Installed version 1.3.8p3 on my site, hosted by DreamHost. No addons installed. Here's the problem: I have both credit card and moneyorder payment modules installed. Credit card works perfectly (integrated with paypal payments pro), and customers receive a confirmation email after ordering. However, *no confirmation email is sent when a moneyorder/check order is placed*.

    (I also can't figure out how to manually send an invoice, but I do see lots of other posts on that.)

    Thanks,

  2. #2
    Join Date
    Apr 2008
    Posts
    351
    Plugin Contributions
    4

    Default Re: Confirmation email not sent when moneyorder order is placed

    Quote Originally Posted by afersha View Post
    Hi - I have searched but have not found the answer to this question. Brand new to ZC. Installed version 1.3.8p3 on my site, hosted by DreamHost. No addons installed. Here's the problem: I have both credit card and moneyorder payment modules installed. Credit card works perfectly (integrated with paypal payments pro), and customers receive a confirmation email after ordering. However, *no confirmation email is sent when a moneyorder/check order is placed*.

    (I also can't figure out how to manually send an invoice, but I do see lots of other posts on that.)

    Thanks,
    It works on a fairly new install of 1.38a for me. Have you tried this as yourself and YOU did not get an e-mail, your Store E-mail did not get it or the customer said they did not get it. Could it have ended up in a SPAM folder?

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Confirmation email not sent when moneyorder order is placed

    As this is a new install ... you could always install the official Zen Cart v1.3.9a that was just released ...

    This v1.3.8p3 that you are using is not one of our releases and it is hard to support something that has been changed by others ...
    Linda McGrath
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