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  1. #1
    Join Date
    May 2008
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    Default Suddenly can no longer accept new customers-COWOA

    When a new customer tries to create an account the following error message is displayed ....

    1054 Unknown column 'COWOA_account' in 'where clause'
    in:
    [select count(*) as total from zen_customers where customers_email_address = 'xxxxxxxxxxx' and COWOA_account != 1]


    This is a store that has been live for 2 years and I'm at a loss trying to figure out what is happening

  2. #2
    Join Date
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    Default Re: Can no longer accept new customers-COWOA

    Since I originally posted this in general questions and it has been moved to contributions is this a clue to the issue ????

  3. #3
    Join Date
    Apr 2006
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    Default Re: Can no longer accept new customers-COWOA

    Yes. Zen Cart doesn't have a COWOA_account column in any of its tables, so this problem must be related in some way to the the COWOA mod.
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  4. #4
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    Default Re: Suddenly can no longer accept new customers-COWOA

    Hmmm - checkout without account seems to be what this stands for. Don't remember ever trying to install this. Will have a look into it.

    Thanks for the pointer.

  5. #5
    Join Date
    Apr 2006
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    Default Re: Suddenly can no longer accept new customers-COWOA

    I believe that it's sometimes integrated into other mods such as Fast and Easy Checkout (aka FEC)
    Kuroi Web Design and Development | Twitter

    (Questions answered in the forum only - so that any forum member can benefit - not by personal message)

  6. #6
    Join Date
    May 2008
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    Default Re: Suddenly can no longer accept new customers-COWOA

    Hi Kuroi,

    Thanks again for that. I had tried installing the FEC a few weeks ago but had issues with it. We have had customers register since then so I'm lost as to why it suddenly sat down.

    I threw up a backup of the site from before this and the problem appears resolved. Thank you.

 

 

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