Sending e-mail to 250 users times out?? WHY??

[PharSide]

Hi all,

I am extremely surprised that the e-mail system errors out on our site for only 250 users and was wondering if there is anything I can do about it? I am trying to use the "Send E-mail" feature to a list of users whom created accounts but never ordered and there are about 255 of them. Why is this timing out and that small of a list?

Thanks,
-Jack

[frank18]

ZC version? Server/php etc version?

What is the exact error message?

How many emails per hour does your host allow you to send?

[stevesh]

It's almost certainly your host throttling outgoing emails. Most do.

[outeredge2]

It's almost certainly your host throttling outgoing emails. Most do.

How do you stop that happening?

[PatF]

Pay for a better hosting package. I'd hazard a guess you're on a very cheap and cheerful package.

[stevesh]

In many cases, you can contact your host and explain the situation, and they will lift the limit when they're confident you're not a spammer.

I don't think this sort of throttling has anything to do with the quality of your host. Most, cheap or expensive, do it to help prevent spamming.