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  1. #1
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    Default Installation hangs at Database Setup

    Hello,

    My first attempt at an installation here...

    I have followed the instructions and set permissions for the configure.php files to 777 and verified they are set correctly.

    During the installation process I complete all the required information regarding the name of the server; username for the db ; pwd and db name and when I click the Save Database Settings button at the bottom of the page - it reloads the page and resets all the values to the original default form values.

    There are no error messages displayed that I can find...

    I have checked the includes/configure.php file and none of the values I entered are being written to the file.

    Any suggestions on how to fix this or where to look would be greatly appreciated.

    G

  2. #2
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    Default Re: Installation hangs at Database Setup

    Is your /cache/ folder writable?
    .

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  3. #3
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    Default Re: Installation hangs at Database Setup

    Yes... it is. (0777)

    G

  4. #4
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    Default Re: Installation hangs at Database Setup

    ps...

    I noticed when I manually edited the configure.php files and uploaded them to the server, then manually modified the URL to system_setup and attempted to bypass the database_setup - it re-wrote the configure.php files back to their original un-populated state - overwriting the values I had previously entered.

    G

  5. #5
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    Default Re: Installation hangs at Database Setup

    Inside your /cache/ folder are some zcInstallxxxxxxxxxx.log files.
    Are they reporting any errors?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  6. #6
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    Default Re: Installation hangs at Database Setup

    Lot of logs (I was wondering where those were hiding).

    <SNIP>
    FATAL: Error encountered while writing /includes/configure.php
    </SNIP>

    FIle permissions are set to 777 on both... initial check by zen says they are writeable - but appear to be failing when under script control?

    G

  7. #7
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    Default Re: Installation hangs at Database Setup

    Perhaps you need to change ownership on the files to suit the unique configuration requirements imposed by your particular hosting company's server configuration?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Installation hangs at Database Setup

    Will that also be true of all the other directorys that were chmod'd to 777 as well?

    G

  9. #9
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    Default Re: Installation hangs at Database Setup

    Quote Originally Posted by gaver View Post
    Will that also be true of all the other directorys that were chmod'd to 777 as well?

    G
    I don't understand the assumptions behind your question.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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