Image Handler - Solution to additional images not showing

[John Rock]

Hi,

I've installed the Image Handler download to be able to show additional product pictures on my product info pages. I added a new image for one of my products but the additional image wasn't showing up on the front-end. I searched the main thread as much as I could, but I found it to big and didn't find the answer to my problem. I did however find the reason on my own and would like to share it here to maybe save others some time.

The reason my additional image wasn't showing up is because the file was saved with the following extension, in caps: .JPG

However, my main image had the following extension, no caps: .jpg

I then changed the capped extension to lower case (.jpg) and it worked.

In my opinion, the case of the extension should not cause a problem like this. Image Handler simply reuses the same case as the original file, so I guess the problem needs to be solved at the page level. In any case, have a second look at your extensions if some additional images don't show up.