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  1. #1
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    Default 10002 Security error - Security header is not valid

    I'm using version 1.3.8 with PayPal Pro.

    Yesterday I started getting this error:

    10002 Security error - Security header is
    not valid


    Can anyone give me an idea of what this means and how I can fix it?


    Thank you!

  2. #2
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    Default Re: 10002 Security error - Security header is not valid

    It means you didn't set up your API credentials.

    www.zen-cart.com/getpaypal
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: 10002 Security error - Security header is not valid

    That's what PayPal said, too, but when we went in to check the API setting it was enabled and correct.

    Everything had been working fine and payments going through for over a year and now all of a sudden this error.

  4. #4
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    Default Re: 10002 Security error - Security header is not valid

    What security patches have you applied to your 1.3.8 site?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: 10002 Security error - Security header is not valid

    Ummmm......none.

  6. #6
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    Default Re: 10002 Security error - Security header is not valid

    Well ... then you should start there, since it's possible that the "sudden" change might be a result of hacker activitiy. It's hard to say for sure, but until you do a thorough inspection (and any corresponding cleanup), you won't know with certainty.

    Either patch your 1.3.8 site, or upgrade to 1.3.9 which includes all the 1.3.8 updates.
    http://www.zen-cart.com/forum/showthread.php?t=153088
    http://www.zen-cart.com/forum/showthread.php?t=131115

    EITHER WAY, YOU STILL NEED TO inspect your site THOROUGHLY: http://www.zen-cart.com/wiki/index.p...ing_From_Hacks
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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