Host switched our server, now our site is "untrusted"?

[mattyg30]

It maybe just a browser cache issue, try asking your customers to remove this and see if this resolves the error.

[thebeveragegourmet]

Thanks...I'll try that. I can't replicate it but more than once customer commented on it.

[mattyg30]

In Firefox....

Click on tools...

Click on options..

Click advanced tab..

Now click the encryption tab..

then view certificates...

A nice long list of all ssl certificates installed.

Click the first one and then shift click the last one and this will remove all instead of trying to remove yours individually, unless yours is unique and can find it.

Tell clients to remove cache as well.

Then restart firefox.

The above steps are for the latest firefox.

Maybe put a message inside the account login page or default account page saying something similar.

This means you know about it and are on the case.

Cheers,

Matt

[Merlinpa1969]

I have never been to your site before
newest firefox and padlock is fine
tested in IE8 and also fine

[thebeveragegourmet]

Thanks very much! Whew...glad to hear it's not happening to everyone. Thanks for the tip Matt. I will probably send a little email out on Monday (scheduled anyway) to include a blurb about it and give them your instructions.

THANKS!!!!