Privacy Page Problem

[Kryspen]

Using 1.3.8 I've gone into admin/tools/define page editor and created a privacy notice. But when I go into the store and call up the Privacy Notice I get a blank page!

I must have missed something, but can anyone tell me what?

TIA,

Dave

[stevesh]

The usual suspects are here:

https://www.zen-cart.com/tutorials/index.php?article=82

If you created the page by pasting something from a WYSIWYG editor like Dreamweaver, you may have added extra spaces or lines to the end of the file.

[Kryspen]

Thanks for that, but I gone through the "usual suspects" and can't find any of them guilty! I ran with a debugging tool on and didn't get any errors logged.

And I created the information by typing it straight into admin/tools/define page editor, as I have all the tailored pages on my site.

Any ideas why I'm not seeing it, anyone?

Puzzled,

Dave

[Website Rob]

Without seeing the site I would guess it's one of two things.

1. did you edit the "privacy.php" file already there
2. did you save your editted file to: html_includes/YOUR_TEMPLATE/

[stevesh]

Did you change anything related to that page in english.php or privacy.php? Special characters like apostrophes in define statements will cause a blank page if they aren't escaped.

[Kryspen]

Without seeing the site I would guess it's one of two things.

1. did you edit the "privacy.php" file already there
2. did you save your editted file to: html_includes/YOUR_TEMPLATE/

No, I didn't touch "privacy.php", and yes, the file is held under html_includes/YOUR_TEMPLATE.

Did you change anything related to that page in english.php or privacy.php? Special characters like apostrophes in define statements will cause a blank page if they aren't escaped.

Nope.

All I did was type the following text into the text area under admin/Tools/Define Pages Edited/define_privacy.php

<h2>Your Privacy </h2>
<p class="bodytext">
Your privacy is very important to us!
<br /><br />
All personal information which you have given us is held securely as required under the Data Protection Act 1998. It will not be revealed to anyone else unless we are legally required to do so.
<br /><br />
You are, of course, always entitled to view any personal information we hold about you, and to correct it if necessary. Should you wish to do that please contact our data protection department by e-mailing <a href="mailto:[email protected]">[email protected]</a>
</p>

I've just found that even the original contents of that page don't show up when you call up the privacy notice, so something seems to be really screwed somewhere.

Cheers for now,

Dave

[g1smd]

Is there anything shown in the HTML page source view, or is that blank too?

[Kryspen]

Is there anything shown in the HTML page source view, or is that blank too?

Nope. Nothing between the header and the "back" button.

I've appended a copy of the relevant part of the source from this page to see if anyone can spot my mistake. Feel free to go into my store (www.fernslist.com/UK) and take a look at the full source if that will help.

Cheers,

Dave