Hi tried to log in to my admin but can't.try resend password to the usual admin email,and it says wrong email address...anyone can help?
Hi tried to log in to my admin but can't.try resend password to the usual admin email,and it says wrong email address...anyone can help?
Exactly what happens when you attempt to login?
I try to log in as per normal. and then it says "username or password incorrect". then i was thinking maybe i changed my password and forget and try to resend the password .i type the email that i use as admin and it says "email incorrect". is there any way i can find out whats wrong? through my website "file manager" maybe?
i remember the last time i log in into my fine manager cos i see this message pop up at the top of my website saying that they can "write into one of my files" and recommend me to chnage the file type to "0444" and i did just that.
maybe thats the reason?
It would be unusual to use an email address as your admin user name, but try this:
https://www.zen-cart.com/tutorials/index.php?article=2
Woooo thank you very much.am able to log in again!![]()
oh yes...i see my admin setting.there are admin name and email that is not mine.could it mean my site have been hacked?
Assumed you have been hacked ...
Unless you have knowingly added someone to your Admin, I would assume someone has hacked your site and database ...
Linda McGrath
If you have to think ... you haven't been zenned ...
Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!
Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here
Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!