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  1. #1
    Join Date
    Nov 2008
    Posts
    13
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    0

    Default Help i can't log in to my admin

    Hi tried to log in to my admin but can't.try resend password to the usual admin email,and it says wrong email address...anyone can help?

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,755
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    9

    Default Re: Help i can't log in to my admin

    Exactly what happens when you attempt to login?

  3. #3
    Join Date
    Nov 2008
    Posts
    13
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    Default Re: Help i can't log in to my admin

    I try to log in as per normal. and then it says "username or password incorrect". then i was thinking maybe i changed my password and forget and try to resend the password .i type the email that i use as admin and it says "email incorrect". is there any way i can find out whats wrong? through my website "file manager" maybe?

    i remember the last time i log in into my fine manager cos i see this message pop up at the top of my website saying that they can "write into one of my files" and recommend me to chnage the file type to "0444" and i did just that.

    maybe thats the reason?

  4. #4
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Help i can't log in to my admin

    It would be unusual to use an email address as your admin user name, but try this:

    https://www.zen-cart.com/tutorials/index.php?article=2

  5. #5
    Join Date
    Nov 2008
    Posts
    13
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    0

    Default Re: Help i can't log in to my admin

    Woooo thank you very much.am able to log in again!

  6. #6
    Join Date
    Nov 2008
    Posts
    13
    Plugin Contributions
    0

    Default Re: Help i can't log in to my admin

    oh yes...i see my admin setting.there are admin name and email that is not mine.could it mean my site have been hacked?

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Help i can't log in to my admin

    Assumed you have been hacked ...

    Unless you have knowingly added someone to your Admin, I would assume someone has hacked your site and database ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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