thanks Tony, yes I have change the config files in both locations.

my question is how or what do I do to get the Fix Cache Key file to run to change the session directory as I did not change it in step two (listed as optional) of the tutorial (https://www.zen-cart.com/tutorials/i...hp?article=122).

I'm sure it is something simple I'm overlooking.

However I can't see a way to run a file in filezilla or through the 1 & 1 (our hosts) Webspace Explorer interface.