What are your settings in Admin->Configuration->Attribute Settings?
Which ones have you changed from defaults, and why?
What are your settings in Admin->Configuration->Attribute Settings?
Which ones have you changed from defaults, and why?
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enable downloads: true
download by redirect: true
download by streaming: false
download expiration: 2
# downloads per product: 1
update status value: 4
status value >= lower value: 2
status Value <= upper value: 4
enable price factor: true
Enable quantity discount: false
enable attribute images: false
enable text pricing by word or letter: true
text pricing spaces are free: 1
read only option type - ignore: 1
When you click on the order in your Admin side, and click Edit, it shows you the downloadable files on the left side below the order details/pricing/etc. It includes the download count and expiry date. What are those showing?
And then below that is the order-status-history area which records customer comments and admin comments, along with order status level. What's the history showing on this order?
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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
I do recall entering the info when I go to the attributes setting page for this particular item. However, after typing in the info for filename, # of downloads, etc, I then click "insert", but when I go back to look at that item, I don't see any indication that it stored anything which is weird since there were no further error messages such as the ones I had earlier (referenced several posts above)
If you delete that attribute and add it back again now, what happens? Does it now store that information? And, does that information now transfer to new orders?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.