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  1. #1
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    Default Downloadable items are playing instead of downloading!

    i'm using v1.3.9a

    I've included my music for sale on zencart and we tested out a sale b4 it goes live..

    Payment is fine and i've set the duration of the download for 2 days with 3 download attempts. when we clicked the 'download mp3' button it opened a new page and played the track instead of giving out a 'save' option

    please help.

    www.tommydamani.com/store
    Attached Images Attached Images  

  2. #2
    Join Date
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    Default Re: Downloadable sale items are playing instead of downloading!

    1. The screenshot you posted is talking about a video. Yet your post is talking about MP3. Which is it?
    2. If you right-click the download link and choose "Save As" or "Save Link As", does that work?
    3. What download method have you selected? It defaults to "Redirect". Did you change that? If so, why? If not, don't.
    There may be some .htaccess settings you can change, but that depends on your answer to the question above.
    4. It's recommended that you upgrade to the latest version, which as of today is presently v1.3.9b.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Downloadable sale items are playing instead of downloading!

    Quote Originally Posted by DrByte View Post
    1. The screenshot you posted is talking about a video. Yet your post is talking about MP3. Which is it?
    the file in mp3 the screen shot is the window that pops up when u click download as explained

    Quote Originally Posted by DrByte View Post
    2. If you right-click the download link and choose "Save As" or "Save Link As", does that work?
    this works yes but is unacceptable. the download link should work

    any suggestions?

    Quote Originally Posted by DrByte View Post
    3. What download method have you selected? It defaults to "Redirect". Did you change that? If so, why? If not, don't.
    where do i find this?

    cheers
    Last edited by tommydamani; 15 May 2010 at 03:01 AM.

  4. #4
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    Default Re: Downloadable items are playing instead of downloading!

    i checked the download method and 'Download by Redirect' is set to 'true'

  5. #5
    Join Date
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    Default Re: Downloadable items are playing instead of downloading!

    Okay, paste the contents of your /pub/.htaccess file here.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Downloadable items are playing instead of downloading!

    Quote Originally Posted by DrByte View Post
    Okay, paste the contents of your /pub/.htaccess file here.
    bro u need to help me out here i don't know where any of these things are

  7. #7
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    Default Re: Downloadable items are playing instead of downloading!

    if u wanna have a look its www.tommydamani.com/store

    *while you're looking please tell me how to get rid of that annoying
    'Congratulations! You have successfully installed your Zen Cart™ E-Commerce Solution.'
    on the front page?

    cheers bro

  8. #8
    Join Date
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    Default Re: Downloadable items are playing instead of downloading!

    Quote Originally Posted by tommydamani View Post
    *while you're looking please tell me how to get rid of that annoying
    'Congratulations! You have successfully installed your Zen Cart™ E-Commerce Solution.'
    on the front page?
    1. Click on the "Tutorials/FAQ" link at the top of this page.
    2. Type "successfully installed" in the search box, and click the search button.
    3. Click on the article that shows up related to the question you have, and follow the instructions.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
    Join Date
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    Default Re: Downloadable items are playing instead of downloading!

    To make those changes, and to read or update the .htaccess file I mentioned, you're going to need an FTP program and a reliable text editor. Not any microsoft software though.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Downloadable items are playing instead of downloading!

    i use mozilla ftp i looked in there for the pub folder and its empty

 

 
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