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  1. #1
    Join Date
    May 2010
    Posts
    16
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    0

    Default Can't make updates from admin

    I'm new to Zen Cart and could use some help. I seem to be unable to make changes from the admin. For example, if I try to make changes to the ez-pages, tax rates or store configuration it allows me to go through all the steps but when I click "update" it directs me back to the main admin page but does not accept the changes. The only area that seems to work are the product pages- I can make changes to the product page but nothing else works. This started a few days ago - before that everything was working fine.

    Does anyone have any ideas of what might be causing this and how I can fix this? Any help would be greatly appreciated.

  2. #2
    Join Date
    Apr 2006
    Location
    Texas
    Posts
    6,196
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    0

    Default Re: Can't make updates from admin

    Run,
    What version of Zen Cart are you using?
    What third party modules had you incorporated within your site?

  3. #3
    Join Date
    May 2010
    Posts
    16
    Plugin Contributions
    0

    Default Re: Can't make updates from admin

    I am using version 1.3.8a and the only third party module that I added is Image Handler 2. I should probably mention that I hired someone to create a custom template but when they uploaded the template everything was working fine and since the template was uploaded, the only changes that I have made have been through the admin and some changes to the css file.

  4. #4
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: Can't make updates from admin

    Quote Originally Posted by runawayd View Post
    I am using version 1.3.8a
    Re-upload the june2009 security patches, or more specifically, double check that the file /admin/includes/functions/html_output.php was correctly installed (it needs to overwrite the original file).

    Cheers
    Rod

  5. #5
    Join Date
    May 2010
    Posts
    16
    Plugin Contributions
    0

    Default Re: Can't make updates from admin

    Thanks Rod. That seemed to do the trick. Thank you so much for your input. I really appreciate it.

 

 

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