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  1. #1
    Join Date
    Apr 2010
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    6
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    Default Can't Update Account Information

    Hi, I cannot update any account information when using zen cart. If I log into the front-end of the site, go to My Account, "View or change my account information." Then I change some information like my name, click update and it appears to work fine, but if I click on "My Account" and "View or change my account information." again, the information never "updated".

    Same thing with the administration side. I have added support for the administration to "add customers" I can add a new customer no problem, all that information gets entered, its only when I try to change any information for any customers.

    Any ideas???

    Zen Cart Version: Zen Cart 1.3.8a

  2. #2
    Join Date
    Apr 2010
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    6
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    Default Re: Can't Update Account Information

    I can update the information manually if I log into myPHPadmin and change the customer information. But still have issues trying to update it normally.

  3. #3
    Join Date
    Apr 2010
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    6
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    Default Re: Can't Update Account Information

    Any thoughts at all are appreciated. I have also wiped out my customer database entries and tried adding one, same thing. It's almost like the forms are being processed when I click the Update button. Could it have something to do with SSL??

  4. #4
    Join Date
    Apr 2010
    Posts
    6
    Plugin Contributions
    0

    Default Re: Can't Update Account Information

    Alright, well I know for sure the update forms are working, I still have no idea why. I created a quick new store as a test, and I see now that I am not getting any confirmation when I click update. The usual message should be "Your account has been successfully updated." but I don't get anything. Please someone help!

 

 

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